Domino's Pizza reviews and complaints 1
View all 1470 complaintsDomino's Pizza - never received, still payed
I don't normally do this kind of thing but...I ordered two large pizzas last night. 1) they charged my credit card. 2) I never got the pizza. What happened was my phone has been on the fritz so I ordered online(it was actually 8 bucks cheaper to go through Pizza Hut, but I choose dominos(wrong coice)). They never show up. Then this morning I get the messages. They don't have a driver(thats not my fu**ing fault I still should recieve it. and the other message... " Hi this is victor from dominos informing you that we are closed call me back when you get this." WTF! AND they still charged me!
Always check your order BEFORE you leave the store.
Until the charge is actually processed at the end of the night and it wouldn't be if it wasn't delivered it doesn't go through. Also, if your phone is on the fritz then no one can reach you if there is a delivery problem right? Not good. Customers need to ALWAYS be available UNTIL the order is delivered. You don't run and hide from your waitress after she takes your order do you?