TapJoy

It's been weeks since I've heard bak from tapjoy on 1 specific ticket. I've sent proof etc and they r still giving me a hard time and now ain't replying at all. It is ticket # [protected]. The 2nd ticket I haven't even gt a reply on nothing n it's been days. It's ticket # [protected]. Can u please look over the attachments provided in this email as that is my proof of the offer details & ive completed and provide my diamonds? Thank u kindly. Have a great day.