CITGO reviews and complaints 1
View all 83 complaintsCITGO - incorrect charging for gasoline.
There are two Citgo Gas Stations in my town (Naugatuck, CT, ) that when I use my Citgo charge card to buy gas. The pumps charge me the extra charge card price when one station actually has a sign out front saying Citgo charge card same as cash price! This station on RT63 just had there tanks replaced and there are brand new pumps! I go inside to get my money returned and the attendant acts like he doesn't understand me and that I have to return to speak with the owner! I am very frustrated about this and wonder how many other people use their Citgo charge card and get charged the extra money per gallon and don't even notice it. I feel like they are doing this on purpose!
The station on Rubber Ave. had this problem a few years ago and they had finally fixed the problem and now the same problem has returned?
Desired outcome: i want a good explanation and the problem fixed other im buying my gas elsewhere!
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