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CB Travel and Vacations Kampgrounds Of America [KOA] 629 River Frontage Rd, Silt, CO, 81652, US
Kampgrounds Of America [KOA] company logo
Kampgrounds Of America [KOA]
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Kampgrounds Of America [KOA] company logo

Kampgrounds Of America [KOA]

629 River Frontage Rd, Silt, CO, 81652, US
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Website
koa.com
Phone number
+1 (970) 876-4900
Category
Travel and Vacations

Kampgrounds Of America [KOA] reviews and complaints 1

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Kampgrounds Of America [KOA] - False advertising

The Glenwood Springs West/Colorado River KOA Holiday is falsely advertising! Also not following Colorado COVID mask mandate. The two women at front desk and other staff were not wearing masks! They also state in their description for their cabins and show pictures that there are two twin beds in the loft. Our family booked this cabin because we have a 3 month old baby and it looked and sounded comfortable for four adults and a baby. Instead there were two very uncomfortable sponge type mattresses (not a mattress). No furniture, no nightstand. The cabin was also dirty in all the corners and along baseboards. The two women who were working at the desk were also very rude, we were extremely disappointed. Expected a comfortable bed for our family. Didn't expect to have to sleep on the floor. The Carbon monoxide detector was also laying loose on the floor not affixed to anything behind the futon, a serious safely violation!

Desired outcome: I would like a refund. Also they need to state that the loft does not have beds or furniture. Correctly place carbon monoxide detector.

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Kampgrounds Of America [KOA] - False advertising
Kampgrounds Of America [KOA] - False advertising
Kampgrounds Of America [KOA] - False advertising
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