Party City reviews and complaints 1
View all 156 complaintsParty City - manager wesley
I set my wallet down while getting a costume and walked away to help my daughter try it on and when I realized it was gone I went back to look for it. When I could not find it I asked an associate if they had cameras available and someone who would check if someone walked out with it. She asked the district manager if they could check and he replied "no we don't have cameras there and cannot check that. At least not today" this was very upsetting to me because there is in fact a camera right above the area I set my wallet down. This district managers name is Wesley not sure of the last name. I have cancelled my cards but I had other important things besides money in there and just the unprofessionalism and carelessness of the employees and Manager especially is very frustrating and I do not believe they showed any care for customers seeing we still went ahead and purchased items.
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