Bassett Furniture Industries reviews and complaints 1
View all 23 complaintsBassett Furniture Industries - Dinning table that I purchased from Bassett Furniture in Woodland Hills
I purchased a dinning table and chairs from Bessett furniture in Woodland Hills July 2021. Few months after I purchased my dinning set, the wooden weave on a chair broke off but they replaced the chair. Few months after that, my son cleaned off the table with a Clorox wipe and the coloring of the table came off. I contacted them and told them this and they said that they are not responsible for the damage since I didn’t get extended warranty on the furniture. What kind of horrible quality of furniture this is if I can’t use Clorox wipes on it. This furniture wasn’t cheap and I had a table before that which was cheaper, lasted me 10 years and I didn’t need to purchase extended warranty and I used Clorox wipes to clean the table. I am frustrated that the table isn’t even one year old and it’s already damaged. Their quality is poor and very expensive.
Desired outcome: Replacement of the table
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