Romano's Macaroni Grill reviews and complaints 1
View all 55 complaintsRomano's Macaroni Grill - Giftcard not working, but still has 42.00 on card
Laura Grimsley
1:16 PM (0 minutes ago)
to guestrelations
Dear customer service Macaroni grill,
I received a giftcard for 75.00 for Christmas, and have had a difficult time using it.
The first time the employee could not get it to work so he took down the card number and
called the next day to get help. He must have got help because there was 42.00 left. the second time we tried to use the giftcard it didn't work again. The server tried three times to get the card to work and she was unable to get it to work. I had called just before we left and the card still had 42.00 on it. The card (# [protected].) CVV2 316 valid thru 08/27.
We would appreciate a refund of 42.00 in the form of a check please.
Sincerely,
Laura Grimsley [protected]
534 Hatherly Street
Vista, CA 92083
Desired outcome: refund of 42.00 check
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