Menu
CB Drug Store Rite Aid 1449 E F St Ste 102, Oakdale, CA, 95361, US
Rite Aid company logo
Rite Aid
reviews & complaints
Rite Aid company logo

Rite Aid

1449 E F St Ste 102, Oakdale, CA, 95361, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
7:00 am - 10:00 pm
Tue
7:00 am - 10:00 pm
Wed
7:00 am - 10:00 pm
Thu
7:00 am - 10:00 pm
Fri
7:00 am - 10:00 pm
Sat
7:00 am - 10:00 pm
Sun
7:00 am - 10:00 pm
ComplaintsBoard
W
7:13 pm EST

Rite Aid - Forced to stop using pharmacy after 35+yrs. (formulary stopped carrying my brand medication/ stopped order ing outside formulary)

I was a loyal customer for years (Company changed from Thrifty's to Rite Aid). Rite Aid changed their operating rules and stopped ordering outside their Formulary listed medication brands. I wear a certain brand pain patch that I have worn for 15+ years for chronic pain. I have had several other brands filled & the material the patch is made from does not adhere to the body for 3 days as prescribed & you cannot get replacement if defective because they are a (Controlled Substance / Fed. regulated medication) I was required to transfer all my records & fill with Walgreens only. I receive poor, literally the worst service in every area there I will be doing Walgreens right after this is complete. I had such fantastic service at Rite Aid, They would catch & address prescription errors, question dosage changes if it was questionable for any reason (A+) never take more than 3/4 days to get out of stock filled. Always kept up & reminded me of my flu & other shots... I have suffered since leaving their service & no deal with short pharmacy hours, poor C. Service, received early &scheduled medications not being filled for weeks unless called. Visits to hospital for withdrawals because pharmacy did not have my prescription in stock for my fill every 30 days for 2+ years... I had to wait 5 days... I am 64yrs.!

Desired outcome: Order brands used out side their ( cheaper version) Formulary list! For medical reasons/ side effects. ( Mylan)

Read full review of Rite Aid
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.