The UPS Store

Typically I have no issues at this store, but the woman working this morning was difficult for no apparent reason. First, I printed the label Amazon provided and she wanted to charge me because it ‘didnt Fit their envelope'. The fact that it didn't fit their envelope has nothing to do with me following the instructions and printing it out as instructed in the return process. Then, she wanted to state ‘we are not Amazon and people want to get mad at us.' This is a contracted company for Amazon services, so yes you do work alongside with Amazon as they can terminate your contract. This woman should not be representing The UPS Store interacting with the public and should be reprimanded for her behavior as a customer service representative.