CubeSmart reviews and complaints 1
View all 52 complaintsCubeSmart - Management
On 5-12-22,
I invited my brother to take a walk with me and 2 yr. Son. it's was already hot at 10am. To keep us motivated we were listening to some music when we entered the CubeSmart property. A woman employee rushed out of the office ordering my brother to lower the music. So he did. We went to my storage unit. We took a Few items out. So that I can take pictures. I was also waiting for my husband to come pick us up. He said do you have cards laying around everywhere?. I said to him "yeah the baby drop some cards but I picked them up like an hour ago." 
If CubeSmart employees could see cards on the floor then they could see that they were picked up. So what's the point of going out of their way to go up to my husband and tell him that there was cards on the floor? Did CubeSmart think that I would get in trouble? The storage unit is in my name not my husband.
Desired outcome: More respect from the employees
 
            
We have received your comment. Thank you!