CarRentals.com reviews and complaints 1
View all 109 complaintsCarRentals.com - I made reservations, due to flight cancellations, I was not refunded.
I flew with Frontier Airline (my first mistake) from St. Louis, MO. to Santa Anna, CA. on 8/17/19. My early flight was canceled & it was pushed 3 hours, meaning I missed my connecting flight to my destination and I could not get my already pre-paid rental car to be picked up at 4:30 Pm same day. I was transferred to LAX that's 50 miles north of my original destinations & could not get there!
l have gotten all documents to prove that my flight cancelation caused me to miss my car rental, My reservations was LSVP00A53D.
I have emailed my documents several times, have called numerous times, but heard NOTHING back from them.
CARRENTAL A TOTAL FAKE, AND FRAUD COMPANY! My friends PLEASE do not get FOOLED by their discount & specials on- line. You will loose your money and get nothing back!
When I talked to the rental company (U-Save Rental) they stay defensive rudely asked me to contact CarRental! My paid $242 is down the drain!
My advice is always reserve directly from the company web site and not the fake web base like CarRental.
We have received your comment. Thank you!