Regus reviews and complaints 1
View all 716 complaints
Replied
Regus - Rent
Women Initiating Success Envisioned Inc, paid rent to move into the Regus building on June 3, 2022. My go to person who is the Manger @333 H. Street, Chula Vista CA, 91910 gave me the exact amount of money to move into my office. I paid that amount. Now their saying I still owe when I've paid it. We've been going around in circles for the last 2 months. I've sent in my bank statement where its shows they took the money but their saying they haven't received the money. So my question is "where do the money I've go?" I need some one from the Corporate office to reach out to me at [protected]@yahoo.com. This Manager knows nothing and I don't have a clue on who can help me. This has been a song and dance since all of this started which has been 2 months ago. Help me please!
Desired outcome: Just let me know where my money went so that I can continue doing my job and helping those in need.
The complaint has been investigated and resolved to the customer's satisfaction.
I’m very sorry to hear of your dissatisfaction.
I can assure you that the payment is not missing, it is showing correctly in your account on 4 June. The issue is that the outstanding balance was increased by a new invoice since you made that payment (the invoice raised on 31 July) and the overdue balance is because of this new invoice and not because we did not receive your original payment.
I have asked a member of my team to contact you directly to provide you all the information and answer any other questions you have.
Best regards,
Michelle Spire
Assistant Global Customer Service at Regus
Latest Regus Reviews
Sour customer experience, won't avail Regus's services again Regus Toronto review: refund of retainer balance Read your lease contract very carefully before signing Okay Service More expensive than it seemsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!