The Cheesecake Factory reviews and complaints 1
View all 268 complaintsThe Cheesecake Factory - Service and food
Zakkiah, K was not and should not be waitstaff. She came to our table and introduced herself, then walked away before asking what we like to drink. Several minutes later, she brought bread and walked away again. no drink order. Several minutes again she came by took drink order, I gave food order too before she could walk away again. Again, several minutes later she came with our drinks.
Someone else brought our food, but Zakkiah, never came back to check in with us. The rice was crunchy on top and mushy inside, orange chicken was mushy too. Zakkiah came backed and asked one check or too, before I could say anything she walks away again. Several minutes later she brings the bill, walks away. Same issue with here, then I give her cash for bill. Same thing again like before. Could not complain about servie or food because she took off. Went to front desk and person walked away from me there too.
Desired outcome: Money back full refund no gift card
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