Planet Fitness

1001 Rainbow Dr, Gadsden, AL, 35901, US
Tue Closed Working Hours
Sun:7:00 am - 7:00 pm
Mon:4:00 am - 12:00 am
Fri:12:00 pm - 9:00 pm
Sat:7:00 am - 7:00 pm

Reviews and Complaints

rude employee

Our planet fitness was packed a few days ago when I went after work. I biked for 13 min then wanted to use machines, but the floor machines were full. I went to the 30 min circuit area, where a female trainer was having a class with only 3 people. To keep from being in the way, I started from the last machine (since they were on the first ones). After I completed the first machine, I proceeded to the 2nd one, and the trainer yelled out to me that I wasnt going in the proper order. I told her that I was just trying to stay out of the way of her class, at which she said again, louder this time, that I was not going in the proper order. She then said that I was not using the circuit training area properly and like she told me and continued to get louder and louder. At this point, I just got up and said I was leaving. I cannot believe she was yelling at me like she was, for "not being in the proper area". I pay my dues like everyone else there and it should not matter where I choose to use the machines.

  • Su
    Sulphur7 Jan 10, 2019

    I don't know if you were using the equipment improperly or not, but the employee should have walked over and spoken to you in a normal tone of voice.

    -1 Votes
  • Di
    DisappointedShepherd Jan 19, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Princess the onlyimmaturity I see is you two very lonely and depressedlosers raging on everyone elses comments. You are very sad and I feel sorry for you

    -1 Votes
  • Be
    BEnchboy Jan 23, 2019

    They are not being rude. Just telling you how to use the equipment for your own safety. Bet if you got hurt to your own stupidity you would sue.

    0 Votes