US Data CorporationLEADS

T
This review was posted by
a verified customer
Verified customer

This company is a total rip off. I bought 7000 leads from them and not one had a clue as to what I was talking about. Basically they just gave me random numbers out of a phone book. It took hours of my time as well as my employees to call the numbers just to justify and prove to us data that none of the names and numbers had anything to do with what I was calling them about. They are a total rip off and never gave me my money back!!!

Responses

  • Mi
    Mike Andrew Aug 05, 2014
    This comment was posted by
    a verified customer
    Verified customer

    We used US Data Corporation for a direct mailing to high school students for ACT and SAT test prep. The guy promised me the list was anyone that had taken the PSAT in the last year. This would mean the students are in 10th or 11th grade. He sent me 5, 000 records with parent names and the zip codes I was interested. We sent out the mail piece and received zero response. As I started to do some research as to why, our accountant comes in and hands me a copy of the mailing. Her daughter is already in college! Then she looks up other names on the list I purchased in her neighborhood and tells me they are all in college and some have even graduated from college. I also sent the list to another parent with addresses on her street. All of them were also college students. They sold me old data!!! We are all very upset, as a small business with 6 employees, we cannot afford to lose out and waste marketing dollars like this. We will not recommend them nor do business with them ever again. It makes us not want to rent a list from any company.

    0 Votes
  • Ka
    Kasey - CCS Nov 16, 2012

    I recently purchased 3MM ($12k) emails that they blasted out for me. I am new to the email marketing but I know that our competitions has seen success with it. Additionally, i spend nearly $3k getting an email and landing page designed using best practices. US Data used out customer profile to develop the list and scheduled 1MM emails to drop 3 different times stating that frequency was the key. We received ZERO online forms submitted, and ZERO phone calls. We did however manage to get traffic at 4am to our site for 2 of the drops. Now again, i am no expert but this is majorly suspicious. I should note that we do all types of advertising and have been in business for 11yrs. Our marketing budget is 7 figures a year so I know suspicious when I see it. Even if our email and landing page were not the best I would have expected at least some type of response. I will continue to pursue email marketing as a source because I know it works, but I will no longer do business with US Data Corporation.

    0 Votes
  • Sa
    Satisified Customer Mar 08, 2012

    I have worked with US Data Corporation for almost two years now, with Ross Haley specifically, and we have seen nothing but great conversions and great customer service. Ross, and US Data, have a way of making you feel as if you are their only client and treat each of our orders in a very professional and caring manner. I've worked with several data companies in my nearly 25 year history of operation and can definitively tell that no list is 100% accurate, no business can make 100% of their clients 100% satisfied, and mistakes happen. Our first list purchase from US Data had some errors associated with it and at first I thought I had too fallen victim to another internet company scam, however, I called Ross and explained the situation and why I was displeased. He immediately began working on a resolution that would make us happy. I was very pleased to see how quickly I was not only refunded my money for the incorrect records, but also issued a credit towards the purchase of our next list that doubled the amount of records that were incorrect for our campaign. It is because of this customer service and the hard work of Ross that we decided to try them once again. We have had little to no issues with any list purchased since, and will continue to use US Data's services to help my company grow and succeed in these hard economic times. To all those reading this complaint, understand it's all to easy to hide behind a computer screen and throw out false accusations. I am by no means the largest customer US Data has, yet we have been treated as if we were from the very beginning. In my opinion, there is no better lead generation company to work with than US Data, if you still have doubts, ask for Ross and I am confident that you will feel the same comfort and confidence I feel.

    0 Votes
  • Cs
    CS Markee Oct 04, 2011

    We just spent $10K on targeted lists for the "boat and motorcycle" industries and were VERY pleased with the conversion rates. Seriously, it's a shame that any disgruntled HACK can say whatever they want about companies these days. I've dealt with MUCH worse than US Data Corp. Give them a try today for all your list leads.

    0 Votes
  • To
    Total Merchant Services Nov 24, 2010

    They stated to have sent out 100, 000 email on my behalf and I never received a phone call from any customers. Prior to this I emailed on my own 1, 000 people and received several inquires. What list and to whom did they send? Now they want to give me a refund for 1/3 of my payment.

    0 Votes
  • Ha
    HappyMeFriendly Jun 03, 2010
    This comment was posted by
    a verified customer
    Verified customer

    I have worked with this company before. They've always been very helpful and their customer service has been great. Maybe there was a reason they denied your refund request, or maybe there is more to their side of the story?? I would contact their quality assurance department and see if they can help you further. :)

    0 Votes

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