The complaint has been investigated and
resolved to the customer's satisfactionResolved Uniters — Warranty not honored
resolved to the customer's satisfaction
I purchased new dining room furniture from JCPenney and purchased their extended warranty which covers every kind of accidental damage immagineable. This includes nail polish, remover, blood, water marks, scratches, dents, gouges, heat marks, etc. I thought "wow" it is saffe to finally order a new table even though we have 4 kids! Well, we had a particularly bad weekend and on Friday, nail polish remover (being used without my knowledge:) was spilled on the table. Then, on Saturday at dinner one of my kids slid a serving platter across the table and it scratched it, and finally, on Sunday, my son dropped a lego model on the table and made a gouge. I reported the incidents all at the same time on Monday, and now because there is a clause stating that if there is an "accumulation of damage" the warranty is void, the table is not being covered! So apparently, if you have more than one thing happen to you table, the claim is denied. I have been going around and around with both JCPenney and Uniters and am getting no where, if a warranty sounds to good to be true, it probably is!