The complaint has been investigated and
resolved to the customer's satisfactionResolved United Financial Systems — Unauthorized charges
resolved to the customer's satisfaction
This is an account of our experiences with United Financial Systems, a company that we turned to to help us manage our credit card debt. There are many companies out there today who offer this, and by their website, UFS looked like a good choice.
While using them we found out that: 1) they don't send you a statement showing how much they paid your creditors or when-- EVER-- unless you ask for it 2) they take your money out of your bank account every month on the same day, yet their payments to creditors vary widely, and sometimes take an ENTIRE MONTH-- which is ridiculous. 3) Because of this, we had late payments almost every month on most accounts, despite changing due dates and making extra payments on our own. 4) It's extremely difficult to contact anyone at the company, and they NEVER reach out to communicate with you--- their expertly trained credit counselors? forget it.
We're trying to cancel our agreement with them and find some other organization who will actually be helpful. I can only imagine what a hassle canceling them will be.
Based on this company's poor performance, I would never recommend them to anyone.