Unique Photo
reviews and complaints

Let me tell ya, Unique Photo is the bomb when it comes to snappin' some top-notch pics. These guys know how to capture moments like no other. I gotta give 'em props for deliverin' some seriously nice pictures that you won't even believe are real.

I stumbled upon Unique Photo's website (uniquephoto.com) and boy, was I blown away. They got all the gear you need to take your photography game to the next level. From cameras to lenses to all sorts of fancy accessories, they got it all. It's like a photographer's dream come true.

Now, let's talk about the pictures themselves. Oh boy, oh boy, they're somethin' else. I mean, I've seen some good pictures in my time, but these ones take the cake. They're so clear and vibrant, it's like you can reach out and touch the subjects. I don't know how they do it, but they sure know their stuff.

The folks at Unique Photo are also super helpful. If you got any questions or need some advice, they're there to lend a hand. They know their cameras inside out and can guide you in the right direction. Trust me, they won't steer you wrong.

And let's not forget about the prices. Now, I ain't no expert on photography, but I do know a good deal when I see one. Unique Photo offers some competitive prices that won't break the bank. You can get yourself some top-quality gear without emptyin' your wallet. That's a win-win in my book.

So, if you're lookin' to up your photography game and get some jaw-droppin' pictures, Unique Photo is the place to go. These guys will hook you up with the best gear and deliver some seriously nice pictures that'll blow your mind. Trust me, you won't be disappointed.

So, let me tell you about my experience with Unique Photo. Honestly, I gotta say, they really need to step up their game. First off, their stock situation is a total mess. I mean, seriously, it's like they never have anything in stock. It's frustrating when you're trying to find a specific product and they just don't have it. Come on, Unique Photo, get your act together!

And don't even get me started on their knowledge about the products they sell. It's like they're clueless! I've asked them questions about certain items, and they just give me blank stares. I mean, come on, guys, you're supposed to be experts in this field. How can you not know anything about what you're selling? It's mind-boggling.

But the cherry on top of this disappointing sundae is the manager. Oh boy, where do I even begin? This manager is absolutely useless. I've tried to voice my concerns and complaints, but it's like talking to a brick wall. They just don't care. It's clear that customer satisfaction is not a priority for them. I don't know how they even got into a managerial position in the first place.

Honestly, with all these issues, it's no wonder they should be out of business. I mean, who wants to deal with a company that can't keep their stock in order, doesn't know anything about their own products, and has a useless manager? Not me, that's for sure. Unique Photo, you really need to step up your game if you want to stay in business.

I've been searching for a quadcopter with HD video capabilities for what feels like forever. Finally, I stumbled upon the perfect one on uniquephoto.com. It's the DJI Phantom 2, and let me tell you, the specs on this bad boy are absolutely mind-blowing. You can check it out here: http://www.uniquephoto.com/dji-phantom-2-vision-quadcopter-with-integrated-fpv-camera-djphvision.

I just went ahead and placed my order, and I'm super excited to see how the video quality turns out. I mean, this thing claims to have the most insane first-person view camera I've ever laid my eyes on. I can't wait to take it for a spin and capture some epic footage. Stay tuned, folks! I'll keep you posted on how it all goes down.

So, I recently snagged myself a used camera from Unique Photo at an awesome price, and let me tell you, it was like new! Now, I gotta admit, their description of the camera wasn't all that great, and their reviews had me feeling a bit uneasy. I mean, who wants to take a chance on something without knowing what they're getting into, right?

To make matters worse, I didn't even receive a confirmation of my purchase or any info about when it would ship. I had to reach out to their customer service email to get some answers. But hey, let me tell you, when that camera finally arrived, it was in perfect condition! It was even better than I expected, and that's saying something.

Despite the initial hiccups and the lackluster reviews, I would definitely consider buying from Unique Photo again. The camera I got was a steal, and it proved to be worth every penny. So, if you're willing to take a little risk and have some patience, you might just find yourself a gem at Unique Photo.

I done tried a couple of times to use the online customer service form to report that a lens cap was broken in transit. A lens cap is a small thing considering the lens was in fine shape and the hood was not damaged even though, it, too, had been dislodged from being locked on the lens.

I done gave up on getting a response and a replacement lens cap as I will be needing one very soon, so I ordered a cap from another source. This makes my purchase higher than was agreed. But hey, what can ya do? Sometimes ya just gotta take matters into your own hands, ya know? It's a shame though, 'cause I was really hopin' to get a replacement cap from Unique Photo. They seemed like a reputable company, but I guess things don't always go as planned.

Anyway, I gotta say, the lens itself was in great condition. No scratches or anything. And the hood, even though it was kinda loose, didn't have any damage either. So, I can't complain too much about that. It's just a bummer that the lens cap got busted up during transit. I mean, it's such a small thing, but it's still important, ya know? Gotta protect that lens!

I reckon I'll be stickin' with the cap I ordered from the other source for now. It's a bit of a bummer that I had to spend extra money on it, but what can ya do? At least I'll have a cap to keep my lens safe and sound. Maybe next time I'll have better luck with the customer service at Unique Photo. But for now, I'll just have to make do with what I got.

If you're just stopping by Unique Photo for a few things, you might be fine. But those five-star feedbacks from others who have only been to the store a few times don't give the full picture. For professionals and amateurs who regularly spend their time and money there, issues may eventually arise. I personally had difficulty returning some used equipment. It's understandable that if you buy enough new and used stuff, you may come across some defective items. However, the real problem arises when the vendor is unwilling to provide a reliable return process. This has made me lose confidence in Unique Photo as a source for new or used equipment, knowing that they may not stand behind their sales.

One incident that really bothered me was when I noticed them simply putting a defective camera with a broken LCD screen back into their inventory. I don't know if they were clueless or just didn't care. Some of their staff members have always had negative attitudes, but I didn't take it too personally since that seems common in most retail work settings. However, it was very off-putting when an employee slammed or tossed the items I was purchasing on the counter, especially when I was spending $900. It's such a hassle trying to avoid buying from evil Amazon, and this experience made it even more frustrating.

If you think Unique Photo is a local business, you might only be half right. It's a New Jersey-based company that happened to open another store in Philly with staff from New Jersey and some locals.

I've been buying regularly from them since they opened the store last year, and out of around $8,000 worth of transactions, I've only had a few relatively small returns. However, the store manager, Chris F., was very adamant about their return policy and unwilling to credit me for one returned filter. He seemed more interested in being defensive and giving me a typical retailer excuse rather than being helpful. He was visibly angry when I filed a complaint with the company flagship store about the return. He made a lot of assumptions and didn't seem interested in understanding my perspective. I took the time to ride the subway and talk to him in person, but he was more interested in proving me wrong or punishing the customer. It was hard having to explain to him that as an Asian person, it has been harder and felt less safe for me to ride the subway to the store, and that I don't own a car. He effectively escalated the issue and destroyed the relationship with a customer, failing to consider the time and effort I went through. It has been 12 days since I returned two items, and I'm still waiting for a refund of around $350.

Because of this terrible experience, I've decided to return all my previous purchases and stop using Unique Photo as a vendor. I also plan to recommend to several of their existing client organizations to review their vendor status with them. I'm shocked at how inexperienced and unprofessional this New Jersey-based company has been.