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What else can I say but... I got scammed from this company! This company, somehow, is "slipping through the cracks" on frauding Americans! I ordered a DVD set September 13, 2007, and when I finally received the package on November 8, 2007, instead of the DVD's, there were magazines used as a "filler"! I singed for the package and opened it in front of my mailman, and he laughed and said "You just got scammed!" I used the "live-chat" they offer and I'm still not really sure if they even work for the Ultimate DVD shop. I even tried the phone number, and no one ever called me back! What I was told, was that I will be refunded my money in 6-12 days, but NOT including the shipping. So, I guess this is how they make their money... off of shipping costs! If you're reading this... please use this as a warning... DO NOT ORDER FROM THEM! This has been nothing but a headache, and I'm still not sure if I'll ever see my money again!
I Got ripped to, but for $198.00 bucks, does anyone even know the location of this place? If so I would really appreciate knowing. Im gonna report these people to the proper authorities, if I can get a little more info on them. I cant even get them to respond to me, and Ive search everywhere for more info. Any info would be appreciated. Happy Holidays.
Have gotten nowhere in trying to get info on my order.
Ultimate DVD Shop is a complete scam. they ripped me off for $143. i doubt I will ever see that $ again.
I received no confirmation e-mails, No returned calls or e-mails from their so called customer service, the phone message is a fake which leads you along and just disconnects and the end. If anybody has run into the same problem with these ### and figured out how to get your $ back, Please give me a shout. So much for internet security. I'm going back to stores. Peace and happy Holidays!
All the above complaints, I have experienced. I ordered the complete series of WKRP and have not received any kind of information from them. I am terribly disappointed as this was to have been a Christmas gift. Ultimatedvd also charged my credit card the next day. I cannot believe that I cannot reach anyone. This has made me afraid to shop anymore on line.
I was stupid enough to fall for this,and spent 100.00 for b j and the bear dvds.Ive been calling the company since saturday-12/01/07,first you cant get thru,then when you do you get a big run around.Take like today, i got hung up on 3 times when i did talk to someone they gave me a long number to take to a website that website is www.canadapost.com,put in supposed tracking number,and track your shipment.What a bunch of crap.I will be getting ahold of my bbb,and report them,and try to get my money back.
I READ YOUR REPORT. I WAS ALSO A VICTIM OF THIS WEBSITE, I ASKED THEM DIRECTLY FOR ANSWERS TO A PURCHASE I MADE, AND NEVER RECEIVED. THEY SAID THEY WERE NOT AWARE OF ANY POSTED COMPLAINTS FROM PAST CUSTOMERS. THEY ALSO SAID IF YOU DON'T WANT TO ORDER FROM THEM, THEN YOU DON'T NEED TO. I HAD TO SEND A DETAIL REPORT TO MY CREDIT CARD COMPANY, TO GET A CREDIT/REFUND. I RECOMMEND TO OTHERS TO DO THE SAME THING, AND KEEP POSTING COMPLAINTS ABOUT THIS WEBSITE- ULTIMATEDVDSHOP. I HOPE MY ADVICE CAN HELP YOU AND OTHERS. I RECOMMEND MAKING PURCHASES FROM OTHER EBAY SELLERS WITH GOOD FEEDBACK SCORES, WALMART, BEST BUY, CIRCUIT CITY.
GEORGE F. GREEN- ggreen@trak.com
I got ripped off the same way as the fellow above. DO NOT DEAL WITH THESE PEOPLE. Also, be careful of anyone selling the "complete 116 shows" by anyone. There are 3 other scammers that I know of. I see Amazon took them off their site. Must have been lots of complaints.
Ultimate DVD shop ripped me off for $168! I don't know what to do!