I brought a Nissan Narava from Mr Ruwan Basnayake and UK Autolink Limited / Auto Link Holdings LLC (Ranjan Ltd) back in March 2020 and I'll be straight to the point I'm am very very disappointed in what turned up.. it is not fit for purpose and clearly mis sold.
I have been trying to get this resolved for quite a while and he no longer responds to my emails. I have tried to contact lawyers but this is quite expensive and very hard to do from the cayman islands. I originally bought one vehicle off them but before it was meant to be shipped they came to me with another deal on a better truck that was newer and would have a better resale, but once it turned up it was clear that is should not of been sold and should have been written off. it is not worth repairing. I have untaken a few repairs just to keep it going as I need a vehicle but to not have the means of replacing this one.
(I have all email to prove the deal they made with me and the lies)
let me start with a few of the problems
1) the original truck I purchased only had 97, 000 kms on it that was the main factor in me buying that one, specifically with less than 100kms mileage
2) this truck you offered me the first thing I asked is how many Kms it has and you said "it's about the same mileage as the other" when in fact this one has 173, 000 miles on the clock. Sorry but that's not even close..
3) AC does not work, this is a vehicle you sold to go to the Caribbean it's hot here and AC is a must. I checked and it doesn't even have gas in it so most likely means a leak. Leaks at all the o-rings and needs a full overhaul condenser and seal kit
4) The radio does not work
5) The seat adjuster is broken and has fallen out of the seat
6) it has a hell of a whine when driving that I can not pin point just yet. turns out both front wheel bearings had collapsed and both front tie rod ends needed to be replaced. (I have replaced both of these has the truck was not driveable)
7) The windscreen washers don't work. (I have now fixed this)
8) the drivers side wing mirror is broken
9) the roof is rusted around the roof racks and leaks water (I have now also repaired this)
10) the exhaust is completely broken in half and siting on the chassis
11) the fuel tank strap broke and the fuel tank fell out onto the ground
12) Rear diff pinion seal leaks very badly
13) now this is the part that CAN NOT be repaired, the chassis is completely rotten and rusty in places you can put your whole hand in the hole and also the rear crossmember has rusted away at both sides and just hanging
14) it can't pass Inspection in the current state and not considered roadworthy..
this truck is so unsafe and shouldn't be on the road but I have no other option but to drive it.
I not sure how to add all the emails I have with all the photos in them, but if you have a email I would be more than happy to forward everything I have to you. I'm not sure if you guys can help but I really don't want this to happen to other people. They don't allow you to write reviews on there website and have taken them down on facebook, I just don't want others to get ripped off and done like myself.
If there is anything you guys can do just to stop him doing this to others I'm sure myself and many others would be grateful
Regards
Daryl
Country of complaint: Cayman Islands
Desired outcome: full refund of what I paid including my import costs