Menu
CB Computer Security TweakBit Unauthorised credit card charges
TweakBit

TweakBit review: Unauthorised credit card charges 8

M
Author of the review
3:53 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have just found two debits on my Business Credit Card Statement. 23rd March and 24th June 2019. Both amounts the same - £19.21.
on checking on line for who this Company is I discovered it is a clean up computer software. I have checked on my computer and we dont have any programs installed/downloaded under that name.
I have never requested this software and do not wish to pay for it. therefore can you please cancel my so called subscription and refund the two amount of £19.21

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

More TweakBit reviews & complaints

TweakBit - Tweakbit pcrepairkit / tweakbit file recovery 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
TweakBit - cancel 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
TweakBit - unauthorized card charges 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
TweakBit - wrong charge or fraud 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
TweakBit - Unauthorised debit card charges 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
TweakBit - Driver updater
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
TweakBit - i ask to stop deduct money and cancel the service several time
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
TweakBit - Unauthorized credit card charge
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
8 comments
B
B
Bruce Harlan
South Bend, Indiana, US
Dec 28, 2020 6:21 pm EST
Verified customer This comment was posted by a verified customer. Learn more

How do I give you a new credit card that was issued after my previous car had fraud
bharlan@nd.edu

G
G
Get A Life Idiots
, US
Aug 24, 2020 7:28 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Someone bought something from this site using my credit card. I didn't buy anything nor did I authorize the use of my card. I have filled a police report so I will let them handle it. I will prosecute to the full extent of the law. Count on it.

T
T
TweakBit
Oct 05, 2020 7:59 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello,
We are very sorry for any inconvenience or confusion. We would love to make things right and provide information regarding your purchase, along with the refund.
Please contact our Customer Service at support(at)tweakbit.com and we will initiate a refund process right away.
Thank you,
TweakBit cares!

T
T
Tommy Wyrick
, US
Aug 05, 2020 5:20 pm EDT

I have rec'd my credit card statement with a $29.99 charge, I tried to call but the phone listed is not good number. So I ask for a debit on my card in the full amount--=Due to not having bought anything, my email address is insurancearkansas@yahoo.com item number is 724692

T
T
TweakBit
Oct 05, 2020 7:58 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello Tommy,
We are very sorry for the inconvenience.
Please contact our Customer Service at support(at)tweakbit.com and we will initiate a refund process right away.
Thank you for the opportunity to make things right.
TweakBit cares!

S
S
Shawn Preus
, US
Jan 27, 2020 5:47 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I have just found another debits on my Credit Card Statement. I have phoned twice and got what you are billing me for cancelled and asked for a credit. Now I see the amounts keeps on getting debited. I never order a substitution as I have explain only a driver that did not work.
Therefore can you cancel my so called subscription and refund the amounts of 46.52 X 3 months. as soon as possible.

Shawn Preus

J
J
Justyna W
, US
Mar 10, 2020 2:01 am EDT

Hello gays,
I have the same - unauthorised debit card charge. That was a new card and I have saved it's data only in Revolut application. Do you use a Revolut ?

M
M
Myrlen Britt
, US
Oct 13, 2019 2:39 pm EDT

I have been charged $34.93 by Paddle Tweakbit for virus cleaning but nothing has happened. Please refund my $34.93 to my account and cancel any order information in myname. thank you

J
J
Jacques Saint Paul
, US
Oct 04, 2019 12:48 am EDT

Pourriez-vous supprimer retiré ma carte de votre liste surtout que je n'ai rien commander chez-vous ou alors je porte
tous a la police, pourriez vous me donnez la raison de ce retrait pour l'avenir la carte est supprimée

J
J
jtorquato
, US
Sep 17, 2019 10:54 am EDT

My name is: José Torquato Ferreira,
My email is: jtorquato@gmail.com.

I already made payment, but I didn't receive the download option.
You hear a debit on my $ 29.95 credit card.
In; 09/09/2019

Learn how the rating is calculated

Write a review File a complaint

TweakBit contacts

Phone number
Website
tweakbit.com
Category
Trending companies