Trilegiant Corporation reviews & complaints 1
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bank account check company customer service fee fine print membership rebate check scheme trial membershipNewest Trilegiant Corporation reviews & complaints
Membership
I just realized this company has been charging me a fee of $15.99 and now has been increased to $16.99 for SEVERAL months.
I called their office and have cancelled this membership as of today but I am VERY UPSET about this whole matter. The customer service representative informed me that I deposited a $10 check on behalf of Potpourri (who I ordered from once) and they claim on the check it said by cashing the check I would be accepting the trial membership from the company. I call this a sneaky way to get customers as I am SURE I did not sign anything saying they could take money from my account but they may have gotten me because I deposited the rebate check in my account…and that is how they got access to my bank account!?!?!?! SNEAKY! I do take part in this because I did not read the fine print I guess (I have asked for a copy of this to see exactly where you word this info and to see how I missed it).
I am going to look into this further and see if I am the only person who was taken advantage of in this way (I highly doubt I was the only one caught in their scheme to get business).
The complaint has been investigated and resolved to the customer’s satisfaction.
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