The complaint has been investigated and
resolved to the customer's satisfaction
Tribute Mastercard / First Bank of DelewareAll Tribute Mastercard accounts closed

I was told today, by Linda the customer service representative for Tribute Mastercard, that the Management discontinued the Tribute Mastercard, and that all the accounts were closed. I asked Linda, how this would affect my credit report, Linda said that it would show that the account was closed.

The whole reason behind my getting a "Tribute MasterCard" was to rebuild my credit. Now the bank has closed all of the accounts!


  • Al
    alan darian Mar 06, 2012
    This comment was posted by
    a verified customer
    Verified customer

    i to was a tribute customer and experienced the same CLOSURE story. i just paid the balance in full and got another bill for $10.00 i spoke wiyth rene' and she did a courtesy waiver but was mum on the 360.00 i gave over the last 3 years ... oh well

    0 Votes
  • Je
    Jennifer Mo Jul 10, 2010
    This comment was posted by
    a verified customer
    Verified customer

    This company has ruined my credit! I am still paying them the monthly fees and have been trying to get this paid off! Does anyone know of a class action suit?

    0 Votes
  • 01
    01Paul10 Dec 29, 2009

    Ok, I was the first to start the complaint. Since then, I have not made one payment to them. My balance was 34.92 when I was canceled, note that 9.00 of this was the monthly fee. Now my account balance is 374.98! I am just going to sit back and see what happens and just how high my account gets. Nothing has been reported on my credit reports. I think that I will wait until it gets about 2, 000.00 before I start sending out my information to everyone, ie. CNN, NBC, ABC, Fox, radio stations, my states Govoner, and Finally President Obama. Hopefully by chance someone will look at it from the consumers point of view. Hopefully!

    0 Votes
  • Ma
    madattribute Dec 16, 2009

    I filed a complaint with the BBB. I advise you all to do the same. They've dropped my annual fee, monthy fee and I'm working on getting it removed from my credit report through the BBB. They send responses but you just need to keep saying 'no you don't agree' and they should drop it. It is illegal because they charged the annual fee after the accounts were closed and credited them back 30 days later...collecting interest on that time period. Ever see OFFICE SPACE? That stuff adds up and they're making a fortune and already in trouble.

    Here is some recent news on them:

    CompuCredit Settles Federal Lawsuit for $114 Million
    CompuCredit Corp. and its debt collection agency have agreed to repay consumers as much as $114 million to settle a lawsuit initiated this past June by the Federal Deposit Insurance Corp. and the Federal Trade Commission, which accused the organization of deceptively marketing and collecting on subprime credit cards to consumers (“CompuCredit and Its Collection Agency Settle FTC-FDIC Case for $114 Million, ” Inside ARM, Dec. 22, 2008).According to the lawsuit, CompuCredit offered unsecured credit cards through three FDIC-supervised banks, but failed to disclose upfront fees and misrepresented the initial amount of credit available to consumers.

    The credit cards, which went by the brand names “Imagine, ” “Aspire, ” and “Emerge, ” were marketed through the mail and offered borrowers a $300 credit limit. However, cardholders who took advantage of the offer were charged undisclosed, upfront fees of as much as $185, reducing the credit cards’ available line of credit to as little as $115. As a result, many customers exceeded their credit limit in their first month, the FTC claimed.

    “When signing up for a credit card, consumers have the right to know the truth about the amount of credit they are getting and the cost of that credit up front, ” said Lydia Parnes, director of the FTC’s bureau of consumer protection (“CompuCredit in $114M Settlement with Regulators, ” Associated Press, Dec. 19, 2008).

    The suit also alleged that CompuCredit’s collection arm, Jefferson Collection Services, violated the Fair Debt Collection Practices Act by “misrepresenting a debt collection program as a credit card offer and using abusive collection tactics, ” including making debt collection calls to consumers before 8 a.m. and after 9 p.m. as many as 20 times daily.

    As part of the settlement, CompuCredit has agreed to pay a $2.4 million civil penalty as well as issue credits to consumers for fees arising from deceptive marketing practices, and Jefferson Collection Services has been prohibited from engaging in abusive practices, but will be able to continue debt collection activities.

    A statement from CompuCredit indicated that the settlement addresses marketing practices the company used in 2005 and earlier and wouldn’t require CompuCredit to make any changes to current marketing methods (“Feds and CompuCredit Settle for $114M, ” Atlanta Business Chronicle, Dec. 19, 2008). Although CompuCredit reported a $32.3 million third-quarter loss this year, the company said that the settlement wouldn’t affect its financial condition.

    0 Votes
  • Mr
    mrsnorman Nov 21, 2009

    I am ready to move forward and sue them. They tried to bill me the annual fee after they closed my account without notice. I had Imagine first and they sent a Tribute card stating they were switching my balance to Tribute. I sent in writing that I did not want my account switched to Tribute. I called make sure they got my letter and was told that the account was closed completely. I have paid every single month on time, never went over my limit. I finally got them to credit the annual fee, but they are still to this day charging me the maintainance fee every single month. I called today and spoke to 2 reps and a supervisor to advise that this is illegal, and I was told they were "sorry I felt this way". They can't continue to do this to people! If you keep assessing a fee every month, how the hell are we supposed to ever pay the card off?

    0 Votes
  • Tr
    tributesucks Nov 02, 2009

    Compucredit's phone number in Atlanta GA is [protected]. I'm going to call and rip them a new one - this company sucks. They closed my account, but still charge me a monthly fee and previously charged me an annual fee. They legally can't charge an annual fee if they cancelled my account. I think we should all contact the Attorney General.

    0 Votes
  • Tr
    tributesucks Nov 02, 2009

    Tribute is now owned by CompuCredit. I'm trying to find a US phone number for them. Has anyone had any luck locating a US number?

    1 Votes
  • Ks
    ks17 Oct 31, 2009

    with kwhit 125% they made guick money and lets uos out to dry-suppose to helping u restore your credit THEY closed us out so i say lets close them out what are they going to do RUIN our credit that was already done went with them

    will the people stick with each other and force them to make some kind of stettmnet???

    1 Votes
  • Kw
    kwhit Oct 02, 2009

    Look at this crap they sent me
    According to your Bank Credit Card Agreement, there is an Account Maintenance Fee charged to your account monthly beginning after you make your first purchase or cash advance. The Account Maintenance Fee will be billed to your account until your balance is paid in full and you have closed your account. We are unable to process your request for a waiver of the Account Maintenance Fee.
    I say screw them

    0 Votes
  • Kw
    kwhit Sep 20, 2009

    I made a formal conplaint with the Fair trade C my spelling off sorry .they are not going get away with crap this time the saulte was bad enough also if you Aspire visa card watch out same company

    0 Votes
  • Kw
    kwhit Sep 19, 2009

    I called today i was infromed that i have a ten dollers montly fee wrong .
    I am going to search to see if turn the SOB in i am not going just bend over it not right and not fair .I paid off my bill i was told that they where not close this cards like they did the Salute

    0 Votes
  • Ro
    RomanManson Industries Sep 12, 2009

    I was VERY confused when I got a new card with a new account number that they said was because they had transferred the account to a new number. When I tried to activate the card, I was told due to my account standing, I couldn't activate it. My account balance is low and I have never been late. I tried calling in and had a hard time reaching anyone, so I emailed a complaint. Today I got a letter saying that the account had been closed and I had a new account number to pay the remaining balance on. I HATE THIS STUPID BANK!!!

    0 Votes
  • Pi
    Pissed_Off_Joe Sep 12, 2009

    I too found out the hard way my card was closed today when I attempted to use it to pay my motorcycle insurance. I called and was greeted by "George" who spoke broken English and said the same about a business decision to close all accounts. I asked about the required notice they have to send and he said they mailed out notice about the account closing on Septembet 11th, 2009. I reminded him that was less than 24 hours ago and that there are certain time frames that are required for notices like that. He said it was in the terms and conditions that Tribute had the right to make changes at any time which is fine but there is still a required amount of notice that is to be given. I asked to speak to his supervisor, who spoke even worse English and stated the same scripted response "George" had. I finally lost my patience and screamed every explicative I could before he hung up on me. EFF YOU TRIBUTE MC!!! You have damaged all or our credit ratings by closing out long standing accounts!!! This will also affect the debt to credit ratio on your credit reports as well as the credit history and length of time you have had accounts open. ###S!!!

    0 Votes
  • Jb
    jbs12 Sep 11, 2009

    I found out today as well that my account that was in good standing was closed. (Management Decision as they say). No notification of any kind.

    It is good thing I didn't try to use my card at a store and get denied because they closed my account.

    Horrible Business practice!!!

    0 Votes

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