Menu
Tradewinds Vacations

Tradewinds Vacations review: Fraudulent travel club membership 60

S
Author of the review
4:01 am EST
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Vacation club benefits are basically worthless -I got scammed in Las Vegas through STS travel - Sea to Ski of Colorado - which are front companies -basically LLC's that change their names. constantly. Tradewinds Vacations is in Alabama -STS is in Colorado but they do their presentations in Las Vegas. Promises of refund are bogus and they never return your calls -sales agreement forms has 28 items that have to be initialed and basically lock you in so credit card companies will not help you in a dispute.STS travel -Sea to Ski of Colorado - the owners name is Stephen Wunder.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

60 comments
Add a comment
J
J
John Martins
ls vegas, US
Feb 15, 2012 5:25 pm EST

Every person that has a complaint about this program, is mad only because they passed the 3 day cooling off period and their wife or other person wants the money back. My wife and I attended this program and no, It wasn't a 10 minute presentation it was around 90 minutes, just like the invite stated. The people that were there were extremely nice and helpful. My wife and I attend various timeshare presentations and this was nothing like that. Yes we did purchase and became members that day, and we go on vacation pretty much every month, and this program has been nothing but a blessing. Ive referred my friends and co-workers to join. This program is great if you use it. If you just buy it just for one item on the the program, it wont work for you. They CLEARLY state that in the presentation. So what is the problem? Is it because they don't call you back? Well I've called various times and they always call me back. Think about it, if you call and leave threatening messages, would you call you back? I didn't think so. Simply stop bashing this company, because they are selling a beautiful product and they are just trying to make a living. Don't be mad at them just because you have buyers remorse. We are members and we have saved thousands! Even is this was not a lifetime membership and it expired every 10 years, we would gladly renew it.

D
D
durant
Sumter, US
Feb 14, 2012 1:09 am EST

we to went to a presentation in columbia, s.c. we pay them 2500 just to join. now we
can get anyone on the phone. this was with tradewinds vacation. how can we get our money back?

C
C
Carol Cowen
, US
Jan 11, 2012 9:05 pm EST

My husband and I attended a presentation in Madison in August 2011. We were told that we would get a free cruise with free airline travel. We were asked to fill out forms as to when we would like to go, bearing in mind that we needed to give them 45 days between 3 dates with travel to begin or end a full 7 days before specific holidays. We did just that and today I got a phone call with a date that was NOT on my list and told that it was the ONLY time that they could offer this to us. We are already scheduled for a confirmed vacation that we cannot cancel or we will lose that money! So now they are "willingly" sending us back money that we had to pay for deposits on the cruise and flight. How generous of them since we have paid them $5000 just to join this ripoff club! After receiving our package with all of the "wonderful" resorts that we could go to at a very low cost, cough, cough, I checked all of the resorts in Mexico and there is ONE that is not listed as being "quit old", or having the resort personnel as being uncaring about their requests, or not being very clean. NICE! They show you several very nice plush resorts at their presentation that make you feel that the ones offered most of the time to you will be of that quality. Again, I have learned that if something sounds too good it is! I too have called the woman that said that her cell phone was on 6 days a week and that she checked her voicemail 24/7. Well, I must be calling on some other 24/7 because after all of my calls and messages that I have left I have NEVER received a reply. This is a TOTAL RIPOFF. And to whomever it is that wants to bash people for saying the TRUTH about this ripoff... why don't you join for $5000, than you can call people cowards you jerk!

W
W
wontbefooledagain123
Las Vegas, US
Dec 23, 2011 10:38 pm EST

Words of warning...if you sit in on one of these presentations DO NOT talk about signing up until you receive the promised gifts. I had a invitation via the mail that said (2) Southwest Airlines tickets were given out just for attending . I was also told by the phone reservationist that I would receive these tickets. After the tour I asked for the SW tickets and was handed a form to complete for a mini vacation with all kinds of fine print. On top of that the form asked for a $50 per person deposit just to book it. Get the heck out after the presentation unless they give you exactly what was promised for attending.

S
S
Simply Smarter
Las Vegas, US
Nov 23, 2011 7:59 am EST
Verified customer This comment was posted by a verified customer. Learn more

Very self-serving comments by cowardly authors who hide behind an internet blog making false, incorrect, personal allegations against defenseless people. Is it beacuse you feel inept? What kind of grown man or woman, enters into a binding contract, which cleary states a 3 day "cooling off" rescission period, doesn't excercise that right within the proper timeframe and then throws a child-like temper tantrum with a diatribe on the internet when they try to break the rules? This is a company with 80, 000 members over a 28 year period with only 4 complaints! Think about that; 4 complaints vs 80, 000 members! All of this because your discount for a very specific travel request wasn't enough of a savings discount for you? Believe in karma? You'll figure it out someday "Jerry Reeves". Sorry you feel like an ###; maybe you simply are one.

V
V
vacationscam
Las Vegas, US
Nov 12, 2011 10:47 pm EST
Verified customer This comment was posted by a verified customer. Learn more

We had the same trick played on us by Sea to Ski Travel, acting as agent for Tradewinds Vacations at Embassy Suites Hotel, 4315 Swenson St Las Vegas, NV 89119, on the afternoon of September 10, 2011. We experienced "Fidel", "Dominic", "Chris", and "Michael" representing Sea to Ski Travel, "Junior" representing Worldwide Luxury Vacations, Jason Flores, owner of Perfect Travel Marketing, and "Chris" of Perfect Travel Marketing. The come-on was a promised "Flyaway Escape Southwest Airlines" free trip for two in return for a "10 minute presentation" at Embassy Suites on a Saturday afternoon. We listened to the 3 hour presentation and table discussion (the promised "10 minute presentation" was not available). Based on the representation we would receive lifetime membership in "Tradewinds Vacations" entitling us to steep discounts on travel, lodging, and other services easily arranged by calling with our membership number and an 800 toll free number, we signed a "Retail Installment Contract" with "M.M., VLO", signing as authorized agent for Sea to Ski (STS) Travel and $5000 was charged to our Visa credit card for the lifetime membership and steep discounts and expedited concierge services that were promised. After two weeks (long after the 72 hour deadline to reconsider whether promises would be delivered worth the $5000 charge to our credit card), we received our membership card in the mail. There was no answer when I called the 800 number. After 2 more attempts I reached "Arlene". I requested her help arranging a three stop trip starting and ending in Las Vegas. No calls, emails, nor messages came, so I called 4 times attempting to reach Arlene. When I reached her 4 days later, she agreed to send this to me by e-mail. Her email the next business day showed her arrangements by "Travel Services" was 56% longer flight time, twice as many stops, 3 times as many plane changes, and 73% higher total cost than it took me 15 minutes to arrange on the Southwest Airlines website allowing the same advanced notice period before traveling. No holiday was involved in either itinerary. We still have not received the originally promised free flights on Southwest Airlines for attending the 3 hour presentations. I left messages for Jason Flores with Perfect Travel Marketing and with Steve Wunder, President of Sea to Ski Travel in Broomfield Colorado (the "service provider" listed on the retail installment contract.) His phone number is [protected]; his email address is wunderstephen@gmail.com . Jason Flores said I should call Steve Wunder who would take care of the complaint. Now 3 weeks ago (on October 21, 2011) I talked with Stephen Wunder, President of Sea to Ski Travel, by phone and confirmed he had received my written detailed complaint both by hard copy surface mail and by email. He stated he would send me the free Southwest Airlines tickets originally promised to attend the seminar and would credit back to my credit card the $1500 commission his promotional company made on the transaction and send me this agreement in writing by return email the next day. He stated I would have to contact Tradewinds Vacations directly at the 800 number on the membership card to arrange refund of the $3500 he paid to Tradewinds Travel from our credit card. Now 22 days later, I still have received nothing from him- no free airline tickets, no credit to my credit card, no email, and no letter.

Watch out folks! You draw your own conclusions whether this is a reputable outfit with whom you want to do business.

Jerry Reeves
hidoc@me.com