Ever since the shooting incident in the parking lot a few years back, Yorkwoods Public Library started getting out contacted security guards on top of their existing ( & already quite useless when needed) library security guard & eqipping their staff with secrtet agent style voice communication earpieces/devices, etc. (TPL senior managemnent & their Board of Directors think they are running some sort of penal institutions rather than a community service ?)
One Yorkwoods emplyee once said to me that these white shirt outsourcing security guards are supposed to be more ''technical''. I agree a lot in terms of at least 1 such white shirt female security guard has been very ''technical'' in not doing her ''security'' duties & ruinning a supposedly quiet library envirinment with her extended social gossip talks with supposedly on duty library staff for extended period of time, laughing & joking frequently, totally ignoring other library users working/studying around them. Much Shame
Another male white shirt security guard even worse in my personal opinion. He kept eyeballing me when I came in, checked out items, looked through library items, etc. whenever he was nearby me. He kept walking by & coming very close to me looking at me through a glass wall while he could have easily walked by in front & checked the room I was in for any unusual things / activities instead of coming virtually right next to me multiple times during my library stay & starred at me in an harrassing/intimidating way.
Furthermore, a few times he simply came & knocked at the tabe & looked down at me in a bossy/authoritative manner when it was near library closing time while other staff normally give an non-intimidating verbal reminder or point to their watch, etc.
I have complainted about these to the Yorkwoods Senior Head Stephen Arnoz repeatedly & the white shirt haraassment continued. Perhaps to marginalized minority group & vocal people like myself are not welcomed to these public library people who have much power at their disposal to bully people they do not like
Country of complaint: Canada