Topstitch Sewing Alterations’s earns a 1.0-star rating from 2 reviews, showing that the majority of clients are dissatisfied with tailoring and alteration services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
I found Topstitch on a local page when I was lookin for someone to make t-shirt quilts for my two children
I found Topstitch on a local page when I was lookin for someone to make t-shirt quilts for my two children. Meagan was very nice and had great communication. After makin arrangements I sent her items from birth to 6th grade for my daughter and 7th to senior year for my son. I even forgot a couple of shirts and she allowed me to mail them to her. The process took longer than expected but she was in constant contact. I paid her half when I sent them and then on August*** she emailed to tell me they were ready and attached the invoice for the remainder of the balance. I paid it and waited. That's when all communication stopped. I have texted, called, emailed, and messaged with no response. After waiting quite a while I filled a compliant and got my money back through but my heart is broken that she will not respond about sending my personal items back to me. I have even offered to have someone go pick the items up so that she wouldn't be out any money. I just want my special memories back.
I hit up Topstitch Sewing Alterations to make me some pillows
I hit up Topstitch Sewing Alterations to make me some pillows. They were pretty quick to get back to me and picked up the fabric in ***. Then, in ***, they sent me an email to let me know what was up and were glad I wasn't bugging them about it since it was graduation season and they were busy. I didn't need the pillows right away, so I asked if they could have them ready */*. They said yes. */*, they sent me an invoice for payment, which I paid on */*. Then, on */*, they sent me an email saying that their husband had to have surgery and they were behind, but they could get me the pillows by noon the next day (when I was leaving). They didn't come through, though. On */*, they emailed me saying they could mail the pillows to me, but I said no since I'd be home that weekend. On */, I asked if they could deliver the next day and they said "yes ma'am". But they didn't come through again and now they won't answer any of my messages, texts, emails, or phone calls. I've been nice and asked if everything's okay and for an update, but they won't respond. They took my fabric and charged me for labor without giving me any product. I want my money and fabric back or money for the fabric, and I can show receipts to prove the value, or they can deliver my finished product. I did my part and paid, so they need to do theirs.
Is Topstitch Sewing Alterations legit?
Topstitch Sewing Alterations earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Topstitch Sewing Alterations. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Topstitch Sewing Alterations's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Topstitchauburn.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Topstitchauburn.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Topstitchauburn.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The topstitchauburn.com may offer a niche product or service that is only of interest to a smaller audience.
If you represent Topstitch Sewing Alterations, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Topstitch Sewing Alterations
The company specializes in a wide range of sewing and alterations services, including but not limited to clothing alterations, bridal alterations, custom sewing, and embroidery. They have a team of highly skilled and experienced tailors who are committed to delivering exceptional results to their clients.
At Topstitch Sewing Alterations, they understand that every client has unique needs and preferences. Therefore, they take the time to listen to their clients' needs and work closely with them to ensure that they get the desired results. They use only the best quality materials and equipment to ensure that their work is of the highest standard.
The company is known for its excellent customer service, and they strive to make every client feel comfortable and satisfied with their services. They are always willing to go the extra mile to ensure that their clients are happy with the results.
In addition to their sewing and alterations services, Topstitch Sewing Alterations also offers custom embroidery services. They can embroider logos, names, and designs on a wide range of items, including shirts, hats, bags, and more.
Overall, Topstitch Sewing Alterations is a reliable and trustworthy sewing and alterations service provider that is committed to delivering exceptional results to their clients. If you are looking for high-quality sewing and alterations services in Auburn, Alabama, look no further than Topstitch Sewing Alterations.
Overview of Topstitch Sewing Alterations complaint handling
-
Topstitch Sewing Alterations contacts
-
Topstitch Sewing Alterations phone numbers+1 (334) 521-2958+1 (334) 521-2958Click up if you have successfully reached Topstitch Sewing Alterations by calling +1 (334) 521-2958 phone number 0 0 users reported that they have successfully reached Topstitch Sewing Alterations by calling +1 (334) 521-2958 phone number Click down if you have UNsuccessfully reached Topstitch Sewing Alterations by calling +1 (334) 521-2958 phone number 0 0 users reported that they have UNsuccessfully reached Topstitch Sewing Alterations by calling +1 (334) 521-2958 phone number
-
Topstitch Sewing Alterations emailsinfo@topstitchauburn.com81%Confidence score: 81%Support
-
Topstitch Sewing Alterations address135 Ligon Ct, Auburn, Alabama, 36830-0931, United States
-
Topstitch Sewing Alterations social media
FabricWholesaleDirect
10 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!