How to contact thredUP customer service?
- Customer Service: +1 (617) 575-9676
- Walnut Creek Store: +1 (925) 266-5950
- Austin Store: +1 (737) 205-1718
- +1 (415) 402-5202
- Support: support@thredup.com
- Executive: james@thredup.com
- Legal: legal@thredup.com
- reebok@thredup.com
114 Sansome St., 5th Floor, San Francisco, CA 94104, USA
Additional information
thredUP Distribution Center, 2992 Alvarado Street, Unit A, San Leandro, CA 94577
thredUP information: contacts, address, founders, CEO, services, and products
To write a complaint about thredUP and get an answer from the officials of thredUP, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about thredUP can be filed via the specific thredUP complaint section.
thredUP is an online thrift fashion marketplace.
You can contact thredUP at +1 617 575 9676
thredUP is located at 114 Sansome St., 5th Floor, San Francisco, California, United States - 94104.
You can return your items within 14 days of the delivery. You cannot return or get a refund for any final sale items.
You can request a refund if your item is in the same condition in which you received it. Keep in mind that you will be charged a $1.99 restocking fee per item and the original shipping costs are not refunded.
Once your order is processed, you cannot cancel or modify it.
You will receive the tracking information in your email and your “Orders” section on the website.
thredUP delivers to Canada and the USA only.
thredUP is a legitimate platform, however, their customer support seems to be rather inefficient. The company does not address complaints on our platform and users often have issues with the sellers and the returns process.
thredUP mobile applications
You can download these applications to your device
