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We avoid altogether the branch manager Theresa Wittau at the Glenview office at 1441 Waukegan Rd. She is wholly incompetent and often lacks basic bank policy understanding. Even worse, she shoots from the hip based on misinformation without checking the facts. She is a malicious and dysfunctional person you want to stay away from. We have reported her to the upper management and the consumer financial protection bureau and others experiencing her bit and switch tactics should also do the same.
Desired outcome: Generate public awareness
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Fraudsters Theresa Wittau and Winston Dacuycuy
Huntington Bank 1441 Waukegan Rd., Glenview, IL
We closed ALL our accounts after baking here loyally 20 ever since it was TCF Bank. This is because Winston Dacuycuy did a bait and switch on us. The branch manager Theresa Wittau not only turned a blind eye but actually colluded with Winston after he said to me "you should have all these services free and NOT pay for them as a valued customer".
So after depositing many thousands of $ with the specific agreement that we would no longer be charged $6 for cashiers checks, he suddenly without notice broke our agreement a week later saying "agreements can change anytime". His true Jeckyll and Hyde came out with the nasty side of him dominating after receiving our $.
We immediately closed ALL our accounts. Our friends and family also closed ALL their accounts here. This review is to make others aware of the poor business decisions they made and prevent others from being deceived and scammed.
There are so many other nicer, kinder and more ethical banks to work with. Please be careful everyone.