The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
The Western Pacific CourierOnline scam

T

A couple of days ago, I received an email from Emmanuel Loiseau informing me that I had been 'cleared a winner' in the UK National Lottery online Sweepstakes International program. Feeling a bit dubious, I wrote to Mr Loiseau asking for confirmation of the win. He then re-sent his email with the National Lottery logo at the top of his message.

In an earlier email that I found in my spam box, there was another email from Mr Loiseau instructing me to contact Western Pacific Courier in order to claim my winnings.

Because I found this particular email late, I received a further message from Loiseau advising me that since I hadn't contacted the courier, I was in jeopardy of losing my claim. He gave me 24 hours to contact the courier.

Upon doing so, I was told that I had to pay their fee of GBP160 by Western Union and that they would not accept a cheque, a bankers draft or credit card payment.

I was running out of time so I phoned Western Pacific Courier to find out if I could get an extension. I even offered to go to their office in Croydon to pay in person. This offer was rejected by the person I spoke to, Ron Parker.

Mr Parker advised me that I was to make the Western Union payment out to Boris Branson then fax or email the scanned/photocopied payment order to him.

When I went to a shop that makes Western Union payments, the shop keeper had serious doubts about my payment based on the fact that it was going to someone with whom I was not connected, and he had the presence of mind to phone the Western Union representative. After a couple of minutes, he handed me the phone, and I told the agent why I was sending the payment. He (Julian) Googled Western Pacific Courier and found that they are indeed perpetrating a hoax.

I was saved a lot of heartache, as well as GBP160 by two caring and sharp-witted guys.

The original email purportedly from the National Lottery seemed genuine to me. I wonder how many other people have been duped by these people, and what would alert anyone to the fact that this is indeed a hoax. GBP160 seems a small price to pay when you've been told that you've just won GBP850, 000.00!

Lastly, after my phone conversation with Julian at Western Union, I too Googled Western Pacific Courier. It seems that their hoax/scam has been going on for at least a year. Can anyone tell me why these people have not been stopped? Why they haven't been brought to justice? They're even using the same names they were using this time last year. Can't they be stopped?

I was lucky int this case. I imagine there are many who haven't been...

Responses

  • Sh
    Sharon Apr 09, 2009

    I got the same email. I was quite curious but quite excited at the same time. I think these rip off artists need to be stopped! There will be people that will go and pay these people and lose their money. This can't happen...

    0 Votes
  • Fr
    Francois Germishuizen May 06, 2009
    This comment was posted by
    a verified customer
    Verified customer

    Dear Readers i to have been put to shame with this hoax and warn any bodu that recieves this to not pay any attention to it please

    Be safe and look after your money in this time of crime

    Francois Germishuizen

    1 Votes
  • St
    Stafylides May 03, 2010

    I was sent an email stating that I won a large sum of money on the UK lottery. To claim I would need to send my name and details, curiously no bank account was required and pay GBP160 to this courier company through Western Union.

    It is too good to be true because when I called them it all sounded dodgy. So I left it there. Does anyone else in the UK have a similar exerience?

    1 Votes
  • St
    Stafylides May 03, 2010

    I was in the same actual position as you. I was very doubtful and didn't go ahead with payment. Being a hoax /how where can these people be exposed?

    0 Votes
  • Fo
    fox683 Oct 20, 2010

    Well, I was notified last week of my bid winnings and is currently corresponding to the mentioned couriers. I emailed them that I don't need the Insurance and that I don't have many lying around to pay the amount of 399, 00 pounds to have my cheque delivered to me. Why do people do this to innocent people and get away with it?

    0 Votes
  • Ha
    Habibur Rahaman Jul 29, 2014
    This comment was posted by
    a verified customer
    Verified customer

    I receive this sms the other day...Congrats!

    Your Number Has Won $1, 000, 000.00 USD in The Fifa Sweepstakes.

    Call +[protected] And Email Your Name/Tel/Add/Age to [protected]@europe.com For Claims

    and invite me London payment center other way I Contact pacific west couriers.
    than I contact the pacific west couriers. he sen email i sen him 300 British Pound for the delivery charge. I Send 300 British Pound. and he Aegean email me tax payment for the Inland Revenue 1.000.00 British Pound. I send him 1000.00 Pound. now he toll me i send him 2.200.00 us dollar for the Anti Terrorism agency Dubai Air port. so what can i doing now. send it this dollar or no. and his name Mr.Martin Brown Phone +[protected]. He give me Lottery copy and Tax Clearance Certificate copy. Money Receiver Name: KATHRINE FLOYD mobile No. +[protected]
    Address: Mr. Martin Brown.
    Head, Operations & Logistics
    Pacific West Couriers (UK) Inc.
    Unit 11 Waterside,
    44 - 48 Wharf Road
    London, N1 7UX, UK,
    Fax No. +[protected]
    Tel: +[protected]
    e-Mail: [protected]@pacificwest.com
    any body inform me please. My email Add: [protected]@yahoo.com

    0 Votes
  • Fifa- Oct 05, 2014

    The Fifa Sweepstakes is real and genuine, all contact information above and legitimate. Mr Habibur Rahaman finalise your claims process and receive your cash prize.
    Thank you,
    Fifa Office

    -4 Votes
  • Ab
    Abdel Amed Jun 21, 2015
    This comment was posted by
    a verified customer
    Verified customer

    I receive the same text message on my phone and I contacted the FIFA office via this email [protected]@europe.com and send all my information, my payment was approved and was asked to come to UK payment center but i could not and I decided to contact the courier company which i paid their delivery charges and tax before my parcel was delivered to me in Dubai. I took the cheque to my bank and I was paid the one million dollars. So it is true Mr Habibur Rahaman.

    1 Votes
  • Jo
    jody24 Mar 02, 2017
    This comment was posted by
    a verified customer
    Verified customer

    @Abdel Amed This guy told me he sent me a parcel true this company and I should contact a guy I call the guy he said I Afto pay 550$USD to get it I was like why should I pay if you already did he keep saying I should just send them the money my hi r address and phone number and email address

    0 Votes
  • Az
    Aziz Siddique Sep 02, 2015
    This comment was posted by
    a verified customer
    Verified customer

    This is Wrong do not belive this

    THE DESK OF THE CLAIMS DIRECTOR,
    INTERNATIONAL PROMOTIONS & ClAIMS AWARD DEPARTMENT,
    REF: YAHOO6/[protected]/27
    BATCH: 15/623/8091/AA.
    Registered Lottery No 220949

    Dear Esteemed Winner,

    RE:Payment Procedures For Batch: 15/623/8091/AA

    Thank you for contacting me regarding your claims, a claims file with Ref:YAHOO6/[protected]/27 has been opened to process the remittance of your winnings to you, this is to inform and further confirm that your e-mail address has won $5, 000, 000.00 in the recent Yahoo! Lottery Promotions, I am Dr.Michael W. Leicester, Claims & Remittance Director for the Yahoo! Asian Regional office, i have been instructed to give you guidelines on how to successfully claim your winnings.

    Firstly i will like to use this medium to officially congratulate you for emerging a lucky winner in the current Yahoo! email lottery promotions where you have been awarded and approved a pay-out of $5, 000, 000.00, A valid cashiers cheque of $5, 000, 000.00 has been issued to your name and forwarded to our assigned courier/shipping company (Pacific West Courier Service) for immediate delivery to you at your home or office address in your Country.

    ABOUT THE LOTTERY PROGRAM
    The Yahoo! 2015 Promotional draws was organized by a joint effort of Yahoo! Malaysia, Japan, Singapore, China and other Asian countries in view of the Financial benefits YAHOO have received from its numerous customers either through adverts, hosting and personal emails. It is also important that I inform you that there was no sales of tickets as the draws was conducted strictly by assigning various Individual email addresses to different ticket numbers for representation and privacy, this is a free-stakes and as such no winner or participant was required to buy a ticket, e-mails were selected randomly and entered automatically.

    Your e-mail address attached to ticket number [protected]-5319 with Winning No.[protected] & serial number 7263-267, batch number [protected] which drew lucky numbers [protected] which consequently won you the sum of Five Million United States Dollars($5, 000, 000.00) in the 1st category. We have therefore issued you a valid cashiers cheque through our Finance Department along with a supporting deposit certificate valued at $5, 000, 000.00. We have also registered and forwarded your winning documents including the original copy of your winning certificate and bank certificate of deposit to Pacific West Logistics & Courier Services for immediate delivery to you at your home or office address in your country, you are simply required to call or email Pacific West Courier services to discuss delivery arrangements with them, you can contact them by email: [protected]@pacificwest.com or simply call them (+44) [protected].

    In line with this information, you are hereby advised to contact Pacific West Logistics & Courier Services for the immediate delivery of your cheque and winning documents valued at $ 5, 000, 000.00 safely to you in your country for cashing. Please find contact details of Pacific West Logistics below:

    PACIFIC WEST LOGISTICS & COURIER SERVICES
    CONTACT PERSON: SIR, BERNARD KARSTEN REINHERD

    UNITED KINGDOM BRANCH
    SUPPORT: (+44) [protected] (+44) [protected]
    GENERAL ENQUIRIES: (+44) [protected]
    COMPLAINTS: (+44) [protected]
    FAX: (+44) [protected]
    EMAIL: [protected]@pacificwest.com

    UNITED STATES BRANCH
    General Enquiries: (+[protected] (+1)[protected]
    EMAIL: [protected]@pacificwest.com

    Please Note that Contact should be established with Pacific West Logistics within forty-eight hours(48hrs) of receiving this Email so that Details of the Delivery of your Cheque can be communicated to you. In establishing contact, the number: PWL-0058-MYKL should also be included in your Email amongst the following listed information: Full Names, Contact Address, Telephone and Fax Number, Confidential Shipment Order Number, Ticket Number, Amount Won.

    Please Endeavour to contact them as soon as possible by sending them an e-mail Message or calling them to make delivery arrangements so that they can commence Delivery of your Cheque to you in your designated address for cashing. Furthermore, the number: PWL-0058-MYKL is a very Important Confidential Shipment Order Number which is to be included in your email to the courier company and carefully noted for future references. Also, I must inform you that to avoid unwarranted abuse and wrongful claims, you are to keep your winnings strictly confidential until you have successfully claimed your cheque, please do not disclose your winning / ticketing information to anyone until completion of claims to avoid double claims entry which may result to a disqualification of winnings.

    As soon as you receive your cheque from Pacific West Courier Services, you will be required to contact us immediately so that we can give you instructions on how to cash the cheque at any of your local banks in your country of residence.


    YOURS SINCERELY
    DR. MICHAEL H. LEICESTER
    REMMITANCE DIRECTOR
    YAHOO! FINANCE PROMOTIONS
    ASIA REGIONAL OFFICE

    0 Votes
  • Mi
    Michael Hobby Oct 04, 2015
    This comment was posted by
    a verified customer
    Verified customer

    I'm Michael Hobby can you please investigate This scam.

    THE DESK OF THE CLAIMS DIRECTOR,
    INTERNATIONAL PROMOTIONS / PRIZE AWARD DEPARTMENT,
    REF: YAHOO6/[protected]/27
    BATCH: 15/623/8091/AA.
    Registered Lottery No 220949


    Dear Esteemed Winner,


    RE:Payment Procedures For Batch: 15/623/8091/AA

    Thank you for contacting me regarding your claims, a claims file with ref:YAHOO6/[protected]/27 has been opened to process the remittance of your winnings to you, this is to inform and further confirm that your e-mail address has won $5, 000, 000.00 in the recent Yahoo! Lottery Promotions, I am Mr Michael A. Leicester, Claims & Remittance Director for Yahoo! Asian Regional office, i have been instructed to give you guidelines on how to successfully claim your winnings.


    This is to officially congratulate you for emerging a lucky winner in the Yahoo email lottery promotions where you have been awarded and approved a pay-out of $5, 000, 000.00, A valid cashiers cheque of $5, 000, 000.00 has been issued to your name and forwarded to our assigned courier company (Pacific West Courier Service) for immediate delivery to you.


    ABOUT THE LOTTERY PROGRAM
    The Yahoo! 2015 Promotional draws was organized by a joint effort of Yahoo! Malaysia, Japan, Singapore, China and other Asian countries in view of the Financial benefits YAHOO have received from its numerous customers either through adverts, hosting and personal emails. It is also important that I inform you that there was no sales of tickets as the draws was conducted strictly by assigning various Individual email addresses to different ticket numbers for representation and privacy, this is a free-stakes and as such no winner or participant was required to buy a ticket, e-mails were selected randomly and entered automatically.

    Your e-mail address attached to ticket number [protected]-5319 with serial number 7263-267, batch number [protected] which drew lucky numbers [protected] which consequently won you the sum of Five Million United States Dollars($5, 000, 000.00) in the 1st category. You have therefore been issued a valid cashiers cheque and supporting certificates valued at $5, 000, 000.00. We have therefore registered and forwarded your winning documents including the original copy of your winning certificate and bank certificate of deposit to the Pacific West Logistics & Courier Services for immediate delivery to you at your home or office address in your country, you are simply required to call or email Pacific West Courier services to discuss delivery arrangements with them, you can contact them by email: [protected]@pacificwest.com or simply call them (+44) [protected].

    In line with this information, you are hereby advised to contact Pacific West Logistics & Courier Services for the immediate delivery of your cheque and winning documents valued at $ 5, 000, 000.00 safely to you in your country for cashing. Please find contact details of Pacific West Logistics below:

    PACIFIC WEST LOGISTICS & COURIER SERVICES CONTACT PERSON: SIR, CHRISTOPHER KARSTEN REINHERD UNITED KINGDOM BRANCH
    SUPPORT: (+44) [protected] (+44) [protected] GENERAL ENQUIRIES: (+44) [protected]
    COMPLAINTS: (+44) [protected]
    FAX: (+44) [protected]
    EMAIL: [protected]@pacificwest.com

    Please Note that Contact should be established with Pacific West Logistics within forty-eight hours(48hrs) of receiving this Email so that Details of the Delivery of your Cheque can be communicated to you. In establishing contact, the number: PWCL-360000-MYKL should also be included in your Email amongst the following listed information: Full Names, Contact Address, Telephone and Fax Number, Confidential Shipment Order Number, Ticket Number, Amount Won.

    Please Endeavour to contact them as soon as possible by sending them an e-mail Message or calling them to make delivery arrangements so that they can commence Delivery of your Cheque to you in your designated address for cashing. Furthermore, the number: PWCL-360000-MYKL is a very Important Confidential Shipment Order Number which is to be included in your email to the courier company and carefully noted for future references. Also, I must inform you that to avoid unwarranted abuse and wrongful claims, you are to keep your winnings strictly confidential until you have successfully claimed your cheque, please do not disclose your winning / ticketing information to anyone until completion of claims to avoid double claims entry which may result to a disqualification of winnings.

    As soon as you receive your cheque from Pacific West Courier Services, you will be required to contact us immediately so that we can give you instructions on how to cash the cheque at any of your local banks in your country of residence.


    YOURS SINCERELY
    MR. MICHAEL A LEICESTER
    REMMITANCE DIRECTOR
    YAHOO! FINANCE PROMOTIONS
    ASIA REGIONAL OFFICE

    1 Votes
  • Al
    Alhaji A Fofanah Mar 05, 2016
    This comment was posted by
    a verified customer
    Verified customer

    please sir am from sierra leone and I receive a message (sms) from a phone number 3 days ago congrating me as one of the winners of a computerized lottery of phone numbers accross 500 telecommunications all the world. And I was asked to call +[protected] or email my name/Tel/age to [protected]@europe.com for claims. When I contacted the email, my winning certificate was provided carrying FIFA LOGO, my name, amount, phone number and the new FIFA PRESIDENT SIGNATURE. So I was asked to collect my prize at their office in in the UK or to contact pacific west courier if am unable to go in the UK for my prize to be delivered in my address. pacific west courier asked me for my Name, Address and Contact number but they have not contact me yet. Please sir help me if this is not a fraud.
    From: OSMAN SESAY

    0 Votes
  • Tu
    Turay May 04, 2016

    Same here brother. I am Ibrahim Turay from Sierra Leone. I received a text from +[protected] that I have won $1, 000, 000, 000 in the FIFA Africa Promo, and that I should email my Name/Tel/Age to [protected]@europe.com or call +[protected] for claims. Just checking the validity of this sms I came across this complaint from another lucky victim. For me this is enough to know that this is a scam. My advice to everyone reading this is that you should not allow these lazy people to fool you. They are lazy and wants to steal from you and survive. Thank you.

    0 Votes
  • Sh
    Sheku Momoh Jun 02, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Hi,
    At 7:58 PM this evening, my sister has receive an email congratulating her that she has won 1, 000, 000 USD and that she should email her name, tel and age to cliam the said sum. Is it a reality thing?

    0 Votes
  • Ka
    Karin Woodywoodpecker Goddard Jun 15, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I have had exactly the same as everyone else and have tried on numerous occasions to send the email provided which comes back saying that it couldn't be delivered and the phone number has no ring tone, so I am also presuming that this is a scam. This is as recently as today 16th June 2016. If this is a SCAM, then these people need to be stopped immediately. Below is exactly what my email said

    THE DESK OF THE CLAIMS DIRECTOR,
    INTERNATIONAL PROMOTIONS & CLAIMS AWARD DEPARTMENT,
    REF: YAHOO6/[protected]/27
    BATCH: 15/623/8091/AA.
    Registered Lottery No 22094

    Dear Esteemed Winner,

    RE:PAYMENT PROCEDURES FOR BATCH: 15/623/8091/AA

    Congratulations!, Your claims file with Ref:YAHOO6/[protected]/27 has been opened for the processing & remittance of your winnings to you, this is to inform and further confirm that your e-mail address has won $550, 000.00 in the recent Yahoo! Lottery Promotional Program, Firstly i will like to use this medium to officially congratulate you for emerging a lucky winner in the current Yahoo! email lottery promotions where your e-mail address attached to Ticket number [protected]-5319 with Winning No.[protected] & Serial number 7263-267, batch number [protected] which drew lucky numbers [protected] which has consequently won you the sum of Five Hundred & Fifty Thousand United States Dollars($550, 000.00) in the 1st category & You have been awarded and approved a one time pay-out of $550, 000.00.

    ABOUT THE LOTTERY PROGRAM
    The Yahoo! 2016 Promotional draws was organized by a joint effort of Yahoo! Malaysia, Japan, Singapore, China and other Asian countries in view of the Financial benefits YAHOO have received from its numerous customers either through adverts, hosting and personal emails. It is also important that I inform you that there was no sales of tickets as the draws was conducted strictly by assigning various Individual email addresses to different ticket numbers for representation and privacy, this is a free-stakes and as such no winner or participant was required to buy a ticket, e-mails were selected randomly and entered automatically.

    Following the above information, We have therefore issued you a valid cashiers cheque through our Finance Department along with a supporting deposit certificate valued at $550, 000.00, Your cashiers cheque & winning documents valued at $550, 000.00 has been forwarded to our affiliated delivery company Pacific West Logistics & Courier Services for immediate delivery to you at your home or office address in your country, you are simply required to call or email Pacific West Courier services to discuss delivery arrangements with them.

    In line with this information, you are hereby advised to contact Pacific West Logistics & Courier Services to discuss delivery arrangements for the immediate delivery of your cheque and winning documents valued at $ 550, 000.00 safely to you in your country for cashing.Please find contact details of Pacific West Logistics below:

    PACIFIC WEST LOGISTICS & COURIER SERVICES
    CONTACT PERSON: MR.LUKE W. ALBRECHT

    MALAYSIA/UNITED KINGDOM BRANCH
    ASIAN OFFICE(KUALA LUMPUR, MALAYSIA): (+60) [protected]
    EMAIL: [protected]@pacificwest.com

    SUPPORT & ENQUIRIES(ENGLAND): (+44) [protected]
    GENERAL ENQUIRIES(UNITED STATES): (+[protected]
    EMAIL: [protected]@pacificwest.com

    Please Note that Contact should be established with Pacific West Logistics within forty-eight hours(48hrs) of receiving this Email so that Details of the Delivery of your Cheque can be communicated to you. In establishing contact, the number: PCL/1A9919/MYKL should also be included in your Message along with the following listed information: Full Names, Contact Address, Telephone and Fax Number, Ticket Number, Amount Won.


    Please note that
    PCL/1A9919/MYKL is your SHIPMENT REGISTRATION ORDER NUMBER with PACIFIC WEST LOGISTICS, Please endeavor to contact them as soon as possible by sending them an e-mail Message or call them to discuss delivery arrangements for the immediate Delivery of your Cheque & Winning documents to you at your home or office address in your country of residence. As soon as you receive your cheque from Pacific West Courier Services, you will be required to contact us immediately so that we can give you instructions on how to cash the cheque at any of your local banks in your country of residence.

    FOR SECURITY & SAFETY REASONS, PLEASE ENSURE TO KEEP YOUR WINNING INFORMATION CONFIDENTIAL UNTIL COMPLETION OF CLAIMS, DO NOT DISCLOSE OR DIVULGE YOUR WINNING DETAILS TO ANYONE UNTIL YOUR PRIZE HAS BEEN SUCCESSFULLY TRANSFERRED TO YOU.

    YOURS SINCERELY
    DR.CAMERONS MICHAEL
    REMITTANCE DIRECTOR
    YAHOO! FINANCE PROMOTIONS
    ASIA REGIONAL OFFICE

    0 Votes
  • Br
    Brother Danny Oct 01, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Greetings my friends everywhere, I am Brother Danny, a man who walks in the light of Christ. Today is 9/30/16. I just wanted to inform you that this winning letter IS a SCAM. I received the EXACT letter with the EXACT numbers as the ones posted on this complaint site. You have to ask yourself; how is it possible for so many people to have the SAME winning numbers? The individual who claims he got his money and that this was not a scam, probably works for this organization and as such, was directed to go on this site and lie about its validation. I tried to contact Yahoo! to verify this lottery because their name is being used to gain profit from those who are unaware, but I could not get through either by phone or chat help. This is alarming because Yahoo! may be involved with the scam. I feel I can no longer trust Yahoo! for anything. Friends, always remember that when a person wins something and then, is asked to pay for the delivery, a red flag should go up immediately. I also recommend that you google the company first to see if its validated by providing contact info, as well as, what is stated in the fine print. They already claimed you won but then, after further review, it states that it is an ongoing promotion and that, on a set deadline, a winner will be selected. In addition, why are the returning letters with and without a donation are separated away from one another. I, too, was excited about getting this notification of winning ($550, 000.00USD) but I put my computer to work and tried to validate all that is stated on the letter, including the fine print, is true. After I quickly find that they are a scam, I report it and forget about it as I tear it up into as many pieces I can and trash it. Be smart and check out the sender and be assured it is not a scam. That's what I do. Amen? I pray I was helpful to you in providing information that you can use to avoid being taken advantage of. Outside of that, I will pray for those who were taken advantage of and suggest posting this information on the BBB website. That's basically the only option we have because law requires details and evidence before they investigate so, don't get your hopes up. May God bless you and may He lay his wrath on those who are abusing the meek. Blessings my friends. Selah.

    1 Votes
  • Ma
    Makatleho Mokhochane Feb 24, 2017
    This comment was posted by
    a verified customer
    Verified customer

    I dont get anything i even tryed to call but no one is picking my call

    0 Votes
  • Ls
    LSparky Apr 10, 2017

    I honestly believed it dam it I took pictures of my I'd and debit card and sent it . I just barely got through sending him but I started feeling iffy so I checked out on the internet his name and then all this came up about fraud dam what should I do

    0 Votes

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