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The Retention Group
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4.8 16 Reviews
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The Retention Group Reviews 16

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Verified customer This review was posted by a verified customer. Learn more

The Retention Group This is the most absolute ridiculous "company" I have ever dealt with

This is the most absolute ridiculous "company" I have ever dealt with. These people are scam artist!

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A. Jenkins
Verified customer This complaint was posted by a verified customer. Learn more

Tina Moore is one of the most effective and professional people I have ever had the pleasure of working with. By the time I had made my way to The Retention Group I was at my wits end. My own work revolves around presenting documents in a timely manner and I had never encountered anything as overwhelming as modifying my mortgage. With Tina's professionalism, consistency, knowledge and diligence we made it to the end with a successful outcome. Tina explained the process and fulfilled her promises to me. She followed up weekly. Gently pushing me to get documents to her even when I was ready to give up. She encouraged me to move fearlessly and confidently forward, even when it seemed hopeless and I am so grateful that she did. The only negative thing I could even say is I WISH I HAD FUND THEM SOONER! You can trust The Retention Group and Tina Moore 100%. Save yourself the headache and put yourself and your home in her capable hands.

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T. Brakus
Verified customer This complaint was posted by a verified customer. Learn more

This is the most absolute ridiculous "company" I have ever dealt with. These people are scam artist!

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C. Jones
Verified customer This complaint was posted by a verified customer. Learn more

and the entire team at The Retention Group were amazing. I receive advertisements all the time in the mail, and dont think twice about it. When I received this mailer, I looked at it, and figured it was too good to be true, but thought what have I got to lose in at least calling and finding out what it was all about. I cant tell you how glad I am that I did. Not only were they able to bring me current on my loan, which I thought was a lost cause, but they were also able to lower my interest rate by 1.00%, and get me a savings of over $400.00 per month. This company is everything they say they are and more! My family and I are now able to sleep peacefully, knowing that The Retention Group saved our home. I would highly recommend this company to anyone in need of mortgage assistance.

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R. Vandervort
Verified customer This complaint was posted by a verified customer. Learn more

TRG has been so helpful in getting my mortgage back on track. I was 6 months behind on my mortgage due to a job loss last year. *** was able to help my husband and I get our paperwork and payments worked out and were now current on our home. I feel like a huge weight was lifted off our shoulders, thank you guys so much!

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Verified customer This review was posted by a verified customer. Learn more

The Retention Group The Retention Group was very knowledgeable and went above and beyond my expectations

The Retention Group was very knowledgeable and went above and beyond my expectations. I highly recommend them for your financial needs.

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M. Sawayn
Verified customer This complaint was posted by a verified customer. Learn more

I was feeling defeated and overwhelmed with the uncertainty of being able to keep my home until I was in touch with Matthew and Tina at TRG. From the start Matthew was very helpful in guiding me through every step and process, while Tina delivered the best outcome I can possibly get by reducing my payments to a significantly lower amount. I cannot thank both these individuals enough. I am forever grateful and thankful to them for working as hard as they did for me. I would highly recommend to anyone needing help in trying to retain their home. They are FANTASTIC!

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M. Reynolds
Verified customer This complaint was posted by a verified customer. Learn more

I cannot say enough good about Patricia Hernandez and the Retention Group. Without their help in understanding the process and them being with me every step of the way, the whole process of keeping my home would have been more nerve racking and stressful than it was. I would wholeheartedly recommend The Retention Group.

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C. Goyette
Verified customer This complaint was posted by a verified customer. Learn more

They all wear very helpful . They made it very easy and fast and saved me a lot of money

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M. Bernier
Verified customer This complaint was posted by a verified customer. Learn more

Ms. Patricia Hernandez and Tina Moore came to me when I thought I was about to loose my home. After speaking with them and complying with all their request I was approved to join the program. Then I met Ms. Tina Moore where she walk me through the process when dealing with my lender. She kept her promise by calling every week and following up after speaking with my lender. In the end, I was able to save my home and start fresh. I'm am forever grateful? to the Retention Group.

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Verified customer This review was posted by a verified customer. Learn more

The Retention Group Very helpful, great service and excellent personal, Patricia Hernandez helped me all my process and was there for me

Very helpful, great service and excellent personal, Patricia Hernandez helped me all my process and was there for me all the time, thank you so much for your service.

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L. Lubowitz
Verified customer This complaint was posted by a verified customer. Learn more

I was getting the runaround and didn't know what else to do. Luckily I called in and connected with Matthew who made me feel very at ease and was very knowledgeable. Eventually, I was working with Tina who I cannot think enough for going to bat for my home. My family and I cannot thank TRG enough for doing what they did. Believe in the process and these people will go to work to protect your home. I HIGHLY recommended them!

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A. Senger
Verified customer This complaint was posted by a verified customer. Learn more

The Retention Group was very knowledgeable and went above and beyond my expectations. I highly recommend them for your financial needs.

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C. Mraz
Verified customer This complaint was posted by a verified customer. Learn more

I cannot thank the wonderful men and women at TRG enough for relentlessly going to bat for me and my families home! It was a rough battle and I had no options but Tina and Troy were able to get almost `12 months of delinquency forgiven and a lower payment. I was hesitant at first to trust any legal firm but these guys are the real deal! Thank you !

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R. Schumm
Verified customer This complaint was posted by a verified customer. Learn more

Well...To start - being in a position to have use this company is not something I wish on my worst enemy. HOWEVER, from start to finish they got the job done and I have NEVER BEEN MORE GRATEFUL! Kelly in the beginning - very kind, understanding and informative. Never felt pressure or like we were making a bad decision. Tina, our processor, she is hands down the most DOWN to BUSINESS gal I've had the pleasure of interacting with. She is straight to point - no fuss or miss about it, but uses that 100% to advocate for her clients - making sure that you are educated on your options and know where you stand! They were able to help us out of our rut and get us back in track without losing everything and for that I can not express enough appreciation! Thank you for doing what you all do best!

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Verified customer This review was posted by a verified customer. Learn more

The Retention Group Very helpful very professional They were there to answer any questions They walk me through all the process and made

Very helpful very professional They were there to answer any questions They walk me through all the process and made sure I understood I think if it Was ent for them And helping me I might have lost my house Thank you very much for all your help And I will be recommending them to friends and family who need help

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J. Gerlach
Verified customer This complaint was posted by a verified customer. Learn more

Tina at the Retention Group saved us from losing our home. I had lost my job and fell behind 8 months on my mortgage payments, as we were at the point of being foreclosed on. We reached out to The Retention Group and Tina took our account and told us not to worry. From day one Tina provided us weekly updates on our loan mod application she made us feel like she really cared and wanted to help us stay in our home. The process from start to finish was smooth Tina took great care of us. We would highly recommend The Retention Group we can't thank them enough!

J
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J. Kovacek
Verified customer This complaint was posted by a verified customer. Learn more

Very helpful, great service and excellent personal, Patricia Hernandez helped me all my process and was there for me all the time, thank you so much for your service.

J
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J. Bechtelar
Verified customer This complaint was posted by a verified customer. Learn more

I was very skeptical at first because of all these scammers that are out there...The Retention Group are the real deal ! Thanks to Patricia and Tina for all of their help in getting my Mortgage payments reduced. They were there to answer all of my questions throughout the whole process. The results were just as promised and i couldn't be any happier. I strongly recommend them to anybody looking for some help

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K. Bergstrom
Verified customer This complaint was posted by a verified customer. Learn more

Very helpful very professional They were there to answer any questions They walk me through all the process and made sure I understood I think if it Was ent for them And helping me I might have lost my house Thank you very much for all your help And I will be recommending them to friends and family who need help

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E
Verified customer This review was posted by a verified customer. Learn more

The Retention Group The Retention Group was a very great help to me once I got in touch with them and started dealing with them

The Retention Group was a very great help to me once I got in touch with them and started dealing with them. All my troubles went away. I got behind in my mortgage and they took care of that problem for me with no stress. I think Matthew W and Tina more they really did a good job for me. My name is

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The Retention Group I cannot say enough good about Patricia Hernandez and the Retention Group

I cannot say enough good about Patricia Hernandez and the Retention Group. Without their help in understanding the process and them being with me every step of the way, the whole process of keeping my home would have been more nerve racking and stressful than it was. I would wholeheartedly recommend The Retention Group.

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Verified customer This review was posted by a verified customer. Learn more

The Retention Group The Retention Group (TRG) has been so helpful in getting my mortgage back on track

The Retention Group (TRG) has been so helpful in getting my mortgage back on track. I was 6 months behind on my mortgage due to a job loss last year. TRG was able to help my husband and I get our paperwork and payments worked out and we are now current on our home. I feel like a huge weight was lifted off our shoulders, thank you guys so much!

Read full review of The Retention Group
Hide full review
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E
Verified customer This review was posted by a verified customer. Learn more

The Retention Group I cannot thank the wonderful men and women at TRG enough for relentlessly going to bat for me and my families home!

I cannot thank the wonderful men and women at TRG enough for relentlessly going to bat for me and my families home! It was a rough battle and I had no options but Tina and Troy were able to get almost `12 months of delinquency forgiven and a lower payment. I was hesitant at first to trust any legal firm but these guys are the real deal! Thank you !

Read full review of The Retention Group
Hide full review
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M
Verified customer This review was posted by a verified customer. Learn more

The Retention Group I was very skeptical at first because of all these scammers that are out there

I was very skeptical at first because of all these scammers that are out there...The Retention Group are the real deal ! Thanks to Patricia and Tina for all of their help in getting my Mortgage payments reduced. They were there to answer all of my questions throughout the whole process. The results were just as promised and i couldn't be any happier. I strongly recommend them to anybody looking for some help

Read full review of The Retention Group
Hide full review
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M
Verified customer This review was posted by a verified customer. Learn more

The Retention Group I was getting the runaround and didn't know what else to do

I was getting the runaround and didn't know what else to do. Luckily I called in and connected with Matthew who made me feel very at ease and was very knowledgeable. Eventually, I was working with Tina who I cannot think enough for going to bat for my home. My family and I cannot thank TRG enough for doing what they did. Believe in the process and these people will go to work to protect your home. I HIGHLY recommended them!

Read full review of The Retention Group
Hide full review
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C
Verified customer This review was posted by a verified customer. Learn more

The Retention Group Ms. Patricia Hernandez and Tina Moore came to me when I thought I was about to loose my home

Ms. Patricia Hernandez and Tina Moore came to me when I thought I was about to loose my home. After speaking with them and complying with all their request I was approved to join the program. Then I met Ms. Tina Moore where she walk me through the process when dealing with my lender. She kept her promise by calling every week and following up after speaking with my lender. In the end, I was able to save my home and start fresh. I'm am forever grateful? to the Retention Group.

Read full review of The Retention Group
Hide full review
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Verified customer This review was posted by a verified customer. Learn more

The Retention Group Tina at the Retention Group saved us from losing our home

Tina at the Retention Group saved us from losing our home. I had lost my job and fell behind 8 months on my mortgage payments, as we were at the point of being foreclosed on. We reached out to The Retention Group and Tina took our account and told us not to worry. From day one Tina provided us weekly updates on our loan mod application she made us feel like she really cared and wanted to help us stay in our home. The process from start to finish was smooth Tina took great care of us. We would highly recommend The Retention Group we can't thank them enough!

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Verified customer This review was posted by a verified customer. Learn more

The Retention Group I was feeling defeated and overwhelmed with the uncertainty of being able to keep my home until I was in touch with

I was feeling defeated and overwhelmed with the uncertainty of being able to keep my home until I was in touch with Matthew and Tina at TRG. From the start Matthew was very helpful in guiding me through every step and process, while Tina delivered the best outcome I can possibly get by reducing my payments to a significantly lower amount. I cannot thank both these individuals enough. I am forever grateful and thankful to them for working as hard as they did for me. I would highly recommend to anyone needing help in trying to retain their home. They are FANTASTIC!

Read full review of The Retention Group
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Verified customer This review was posted by a verified customer. Learn more

The Retention Group Well.To start - being in a position to have use this company is not something I wish on my worst enemy

Well...To start - being in a position to have use this company is not something I wish on my worst enemy. HOWEVER, from start to finish they got the job done and I have NEVER BEEN MORE GRATEFUL! Kelly in the beginning - very kind, understanding and informative. Never felt pressure or like we were making a bad decision. Tina, our processor, she is hands down the most DOWN to BUSINESS gal I've had the pleasure of interacting with. She is straight to point - no fuss or miss about it, but uses that 100% to advocate for her clients - making sure that you are educated on your options and know where you stand! They were able to help us out of our rut and get us back in track without losing everything and for that I can not express enough appreciation! Thank you for doing what you all do best!

Read full review of The Retention Group
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Verified customer This review was posted by a verified customer. Learn more

The Retention Group The team at The Retention Group and the entire team were amazing

The team at The Retention Group and the entire team were amazing. I receive advertisements all the time in the mail, and don't think twice about it. When I received this mailer, I looked at it, and figured it was too good to be true, but thought what have I got to lose in at least calling and finding out what it was all about. I can't tell you how glad I am that I did. Not only were they able to bring me current on my loan, which I thought was a lost cause, but they were also able to lower my interest rate by 1.00%, and get me a savings of over $400.00 per month. This company is everything they say they are and more! My family and I are now able to sleep peacefully, knowing that The Retention Group saved our home. I would highly recommend this company to anyone in need of mortgage assistance.

Read full review of The Retention Group
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Verified customer This review was posted by a verified customer. Learn more

The Retention Group Tina Moore is one of the most effective and professional people I have ever had the pleasure of working with

Tina Moore is one of the most effective and professional people I have ever had the pleasure of working with. By the time I had made my way to The Retention Group I was at my wits end. My own work revolves around presenting documents in a timely manner and I had never encountered anything as overwhelming as modifying my mortgage. With Tina's professionalism, consistency, knowledge and diligence we made it to the end with a successful outcome. Tina explained the process and fulfilled her promises to me. She followed up weekly. Gently pushing me to get documents to her even when I was ready to give up. She encouraged me to move fearlessly and confidently forward, even when it seemed hopeless and I am so grateful that she did. The only negative thing I could even say is I WISH I HAD FUND THEM SOONER! You can trust The Retention Group and Tina Moore 100%. Save yourself the headache and put yourself and your home in her capable hands.

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The Retention Group Complaints 0

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Is The Retention Group Legit?

The Retention Group earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: The Retention Group stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights The Retention Group's reputation as a trustworthy leader in their field. Customers can rely on The Retention Group's services, assured they're dealing with a highly reputable and fully legitimate company.

The Retention Group has received 15 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Retentiongroup.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Retentiongroup.org you are considering visiting, which is associated with The Retention Group, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

A trust mark has been identified for a retentiongroup.org, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

About The Retention Group

Screenshot The Retention Group
The Retention Group, found at retentiongroup.org, is a leading company specializing in providing comprehensive business solutions. With a wide range of services tailored to meet the unique needs of businesses, they offer expertise in customer retention, loyalty programs, and data analysis. Their team of professionals is dedicated to helping businesses optimize their customer relationships and maximize profitability. Whether you're a small startup or a large corporation, The Retention Group has the knowledge and experience to drive your business forward. Visit their website today to learn more about how they can help your business thrive.
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  1. The Retention Group Contacts

  2. The Retention Group phone numbers
    +1 (833) 533-7692
    +1 (833) 533-7692
    Click up if you have successfully reached The Retention Group by calling +1 (833) 533-7692 phone number 0 0 users reported that they have successfully reached The Retention Group by calling +1 (833) 533-7692 phone number Click down if you have unsuccessfully reached The Retention Group by calling +1 (833) 533-7692 phone number 0 0 users reported that they have UNsuccessfully reached The Retention Group by calling +1 (833) 533-7692 phone number
  3. The Retention Group address
    9891 Irvine Center Dr Ste 200, Irvine, California, 92618-4320, United States
  4. The Retention Group social media
  5. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 17, 2024

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