The People's Chemist review: Customer service

It's a shame that a Company we have been buying product from for several years has gone bye bye in terms of responding to customer questions. We have been buying supplements for some time and believe they have helped in many ways. The downfall is that you can't speak to anyone. Our last two shipments have been seriously delayed even after we paid for expedited shipping and were notified that the shipment has been released and delivery dates were given and since gone by. No updates on the site, nothing. They can take our payment real quick, but can't answer a quick question? We are getting the impression that they just DON'T CARE about their customers as they once did. It may be time to go elsewhere.