The Best PC Doctor — &The Best PC Doctor& - It is a total scam.
"The Best PC Doctor" - It is a total scam.
I was looking for dell support few months earlier and found Toll Free Number in Google [protected].
It was clearly written they are Dell Support.
Mr. Peter [The support agent] seemed to be very professional and pretending to be Dell partner.
He shown me lots of errors and viruses in my laptop and charged me $299.99 for 2 years unlimited support.
Also installed one antivirus "Microsoft Security Essential" and one PC optimization software "CC Cleaner".
They left a text file in my desktop for their contact number and email id.
Few days back when my son returned back home, I shared my computer issue with him.
He showed me how I have been cheated by them:
1. The software are all freely available in Internet.
2. There was no viruses or Malwares. Whatever they showed me was just event viewer error logs.
3. My Credit Card later was used for few unwanted smaller transactions. I believe those are all their un-authorize usage.
I even spoke with Dell, they told me, the reference number and the Toll Free Number are not belongs to them.
They are not providing this kind of 2 years unlimited support !!!
My son shown me, this company having different name and toll free numbers but calls are going to the same agents.
In Google their website was www.globalcomway.com but in my credit card statement it is The Best PC Doctor.
They are continuously calling me for their unnecessary support which I never ever needs.
I recently registered a complaints in FBI and will teach them a good lesson.
I want a serious action against them ASAP.