If I could give them no stars, I would. The flowers did not arrive for the funeral service, and I was given the runaround when requesting a refund. It was the worst experience I have ever had with a floral company. In my 25 years of ordering flowers, I have never had to worry about the flowers arriving on time. DO NOT order anything from them. I will be reporting them to the Better Business Bureau and the attorney general. It's a rip-off scam!