SUBMIT A COMPLAINT

TeamViewerdata protection gdpr email.

I have requested that my data is deleted from Teamviewers database in accordance with GDPR, however despite them telling me my this has been done and I am still receiving correspondence / emails from them which I do not want nor did I sign up for. I have registered the complaint as unsolicited calls but it is unsolicited emails.
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This is my latest correspondence to them. Sent today.

To Maria

I am still receiving these emails from you despite you saying you have unsubscribed me. You should not have any of my data on your database and should have deleted all traces in accordance with data protection.
Please remove my details or put me through to your Complaints Department as it is illegal to hold my data when I have requested it to be completely removed.

Kind regards

Jan

On 20 Sep 2019, at 09:13, TeamViewer Support wrote:

Dear Jann,

Thank you for your message.

I have unsubscribed your email address [protected]@hotmail.co.uk from our mailing list however if you receive any more marketing emails, kindly let me know and I will follow up with our marketing team.

Thank you one again.

Best regards,

Princewill Origbo
Customer Support Specialist

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www.teamviewer.com

TeamViewer GmbH * Jahnstr. 30 * 73037 Göppingen * Germany
Registration Ulm HRB 534075 * CEO: Oliver Steil, CFO: Stefan Gaiser

Phone number +49 (0) 7161 60692 50 * Fax +49 (0) 7161 60692 79

On Wed, 18 Sep at 10:19 AM, Janncarter wrote:
In accordance with GDPR please remove my detail from your database.
This is the 2nd time I have had to request this.
I did not sign up to receive any newsletters or correspondence from you.
Please remove my entire details from your database.

Kind Regards

On 18 Sep 2019, at 13:01, TeamViewer | Maria Summers > wrote:

TeamViewer

Jp
Oct 03, 2019

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