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TD Bankpenny arcade charge for unicef donations

I went into TD Bank today to ask if they would be willing to waive the Penny Arcade charge for my son's preschool who had collected for UNICEF and now needed to send the money in. Since they are 2, 3 and 4 year olds, they are not able to count the change out accurately and even attempting to do so, would take them too long. I explained that while we had a number of parents who had TD Bank accts at the school, it seemed like a lot to ask them to take a day off work to accompany the class so that UNICEF could get the money that was collected for them. Previously, TD Bank did not charge. As part of the school's program, the kids worked their collection into an age appropriate math lesson and then walked the money over to the branch. Could they figure out a way to work with us? No was their response. What bothered me most about the exchange was not just their reaction, "No" in so many different forms including "How are you any different than a church?" but that the manager, Jason Dull, tried to then profit off of the UNICEF collection by telling me if they wanted their change counted for free the PA should move their acct to TB Bank or the school could. I really can't tell you how angry it made me. It made me angry that he could want to take any of that money intended for UNICEF. It made me angry that they tried to profit off of money collected for children who have nothing. It made me angry that he couldn't understand the greater lesson he had the opportunity to teach small children. For the life of me, I can't understand why he didn't see why everything he said was so wrong.
I've called customer service but haven't gotten anywhere with them. I truly didn't think that anyone would be that greedy or even that ignortant. There were a dozen ways TD Bank could have worked to solve this one--plenty of which could have resulted in good publicity for them. Such a disappointment.

Responses

  • St
    Stopthebs Nov 04, 2011
    This comment was posted by
    a verified customer
    Verified customer

    Why does TD Bank have to agree down to your demands? You died and made you God? Why are you forcing charity work on them. Just who do you think you are. If you had one cell of decency, and were a good mother, you would of set down with your children and counted the money by hand.

    The fact that you and the other parents are lazy, self centered, neglectful parents, you cry just like your 2, 3, and 4 year olds because you didn't get your own way. You make me sick. I'm changing my account to TD Bank.

    -6 Votes
  • Le
    Leevonsmith Nov 15, 2011
    This comment was posted by
    a verified customer
    Verified customer

    Who the World is this Stopthebs guy? Take a look at his profile he has no complaints on this sight. He only critiques OTHER peoples complaints. This is behavior fitting of a drugie alcho depressed boy or girl with little education. The fact that it comes to this sight with no complaints to post tells me that it has no opinions unless others have an opinion. It cant complain about anything so it critiques other opinions to get a sense of self. It is a sad human being and we should all be nice to it. I have witnessed similar behaviors in people who in the Military were suffering from post traumatic stress disorder.

    2 Votes
  • St
    Stopthebs Nov 15, 2011
    This comment was posted by
    a verified customer
    Verified customer

    Stop the BS. Check out leevonsmiths profile. Nothing but attacks on me.

    -3 Votes
  • Kr
    Kronicly Sep 25, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Just google 'TD BANK PENNY ARCADE SCAM' or 'TD BANK PENNY ARCADE FRAUD' and i think you should have enough information to be upset at TD Bank. They literally JUST screwed me out of 6$ in coins 20 minutes ago with NO REMORSE or shame. I counted ALL my coins THREE times before I brought them to TD, I had $30 in quarters alone... According to the receipt that was given to me, I only submitted $25.00 in quarters... ###. In addition to numerous other coins 'disappearing' during counting. I also did NOT, i repeat, DID NOT have any pennies with me, at all. NOT ONE. Yet, somehow pennies were registered when I put my quarters in. How funny. I walked into TD Bank with 37.50 in coins EXACTLY. I left with $28 and they wouldn't give me my coins back and cancel transaction when I wanted to.

    1 Votes

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