Tata Motors, Concorde Service Center - Mysore Road, BangaloreDishonest service and overcharging

P
This review was posted by
a verified customer
Verified customer

This is regarding servicing my car KA-05-MC-9967 Tata Indica DLE, 2005 model, at Concorde motors Mysore road branch.

This car has been under regular service at Concorde Motors, Hosur Road. We left the car for 25,000kms service at Mysore Road Concorde. It is sad that downright cheating happens in this place. Even at the 20,000kms service Concorde motors, Hosur road wanted to perform decarbonizing and I reluctantly agreed after speaking to the service advisor. Now at 27,000kms service Concorde, Mysore road has repeated the decarbonizing! This was despite informing them that it was done at 20,000 kms service. They have gone on to change the engine oil and oil filter etc., despite it not being recommended by Tata Motors - it was not yet 6 months after the last service either. The overall bill for routine maintenance was 4800! This was for a car that was running fine. While I can understand that some parts needed changing, unnecessary, unrecommended service has been carried out resulting in such a large bill - this despite them not charging for the decarb after I made an issue of it. To correct rattles and some water leakage in a car under extended warranty, they have charged me close to Rs.800, this total amount having billed under 3 separate headings!

In addition my wife and I were made to wait for 11/2 hours to complete the formalities of billing - this resulting in my patients waiting for me at the hospital.

Very very sad state of affairs and honesty seems to be at a premium at this service site. It doesnt speak well of a company that prides itself on being honest and deliver goods that are value for money.

Responses

  • Je
    jeethender Sep 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    hi im jeethender sharma i looking for the job in tata motors pls if u have any opening in bangalore for tata motors u call send me a mail on [email protected] or u can call me on [protected] i have don my 2puc and im wroking ringht now for ya bpo i have 2yr exep in bpo and markating 1.6 yr pls help me out for gud job thak u sir or madam

    0 Votes
  • Na
    NANDISH.R Sep 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Dear sir,

    My self Nandsih.R i am degree holder i am comleted B.Com & now i am studing in MBA open university in MYSORE UNIVERSITY.That's way i am searching Job...
    pls find the attachment


    Thankx & Regards
    Nandsih.R

    0 Votes
  • Na
    NANDISH.R Sep 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Dear sir,

    pls find the attachment

    0 Votes
  • Ar
    arun mani Mar 21, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i am work in abu dhabi

    -1 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.