Taco Bell review: discrimination against disabled customer

On a recent trip, the cashier informed me we would be getting our order to go, due to my husband having frequent accidents in their restaurant when dining in. My husband has suffered 3 strokes, the most recent last May. He lost the use of his left arm, and his left leg is severely weakened. He has left neglect, a condition which limits his awareness of anything to his left, including his own body. He cannot help it when he makes messes, and we do our best to clean up what we can. If it happens in the men's room, I am unaware of it, and he cannot always remember to let me or anyone else know, since his short-term memory was affected by his strokes.

I let the cashier know she cannot discriminate based on medical disabilities, and the cashier claimed her manager supports this mistreatment. I contacted the corporate office, but so far no one has contacted me to apologize. The cashier chose to say these things in hearing of my husband and other customers in line. My husband started crying at the table and refusing to eat, saying he felt everyone was staring at him and hated him.

Public shaming on top of discrimination, this girl needs to be sent to sensitivity training at the very least.

As we left, I made a point to indicate the pile of napkins on the floor near the door and informed her he was not the cause of that mess. There was also a large spill of tomatoes near one trash can by the other door that he had nothing to do with, so apparently they have no issues with messes caused by non-disabled customers.