Unauthorized credit card charge
Three separate charges appeared on my online bank statement this weekend, each from cardquery.com/dri*swreg. I don't know who they are and have made no purchases that correspond to those amounts from anyone.
I googled the name and found all kinds of similar complaints throughout the US and Brittain.
SCAM
I have been trying to contact this company since 8/26/08 for a refund of $47 I paid for some computer software...they will not respond and there is not a phone number anywhere to be found to contact them! I just want my $47 back!
The complaint has been investigated and resolved to the customer’s satisfaction.
Scam-
Sold Loan Amortizer Software online and took our money! Never got the software...Cant get a hold of anyone on the phone, through emails or through the website. Fax and a phone number have been disconnected! DONT PURCHASE ANYTHING THROUGH SWREG Inc., ConsultCommerce, or LoanAmortizer, they are all connected!
I purchased $89.90 worth of software and it would not download. I just got my bank statement and they've charged me $89.90 FOUR times on my Master Card. THEY ARE FREAKIN THEIVES! STAY AWAY! LET'S ALL TURN THEM IN AND SUE FOR FRAUD!
For those having problems with SWReg(Digital River), make your payments using PAyPal. At least you will have a way of getting your money back. PayPay will work with you in getting your refund. When using a credit or bank debit card, (Not prepaid) they will also work with you to get your money back. That company is a complete scammer. Their support page is virtually useless because you won't get a response from them. The FTC should shut them down for their fraudulent manner of doing business. If enough consumers make complaints about them to the FTC (Federal Trade Commission-Consumer Protection) I'm sure that they'll be fined and or charged with fraudulent practices.
This company also advertises itself as helping students with their dissertations/coursework by using this website http://www.professionaldissertationhelp.co.uk
They are fraudsters and they need to be stopped. They recently took my money for a service they never provided to me. They said that I will get my dissertation ready on time but I received none despite the fact that I have paid them decent money. Where is FBI? catch these fraudsters please before its too late.
It is my belief that SWReg works with the providers to get your money and keep it. This is either fraud and or conspiracy to defraud as many people as possible. The state of Minnesota''s Attorney General would like to know about such activities, but unless we inform them, there won't be a thing done about them. Contact the Minnesota attorney Generals Office, Lori Swanson. Just go to the states website and file a formal complaint. Heck, even the Better Business Bureau gives them an "A+" rating. But contact and make a complaint with them also. They will help as much as they can.
See first of all John from Swreg is himself a fraud, i bought 2 softwares from Alstrasoft and both are not responding and i have not got my money back yet, but swreg replied that they are going to send an email to Alstrasoft and then will work with them to get ur money back within 2 days, lets see, both are scams and hard earned mney is gone for buggers and ### mouth. all softwares who are with Swreg is completely scam and they are not intererested to pay the money, i have filed a case via my lawyers and this time they both cannot go out of this.. i will hunt this alstrasoft to India, i have many people in that area we will see how he will get out of it.. i need my money.
how are you guys contacting paypal when swerg is a replacement for paypal?
Sorry got the number wrong should be: [protected]
I made a purchase from a SWREG business, http://www.htcsimunlock.com/, paid the money didn't get the code, didn't get the refund.
I spoke to a few customer service people at SWREG and Digital River, my purchase number was recognised by all. All the staff I spoke to are powerless.
If you are having problems, and if you are prepared to be nice call Linda, she is a senior receptionist at Digital River which is the main company and has all the emails and contacts you would need. I got to her by accident on [protected], she was very helpful, understanding and put me through to a senior manager and gave me an email of a someone relevant and important if I got nowhere. Because I had already opened a dispute in PayPal the money was held, that is not in Digital River hands, the senior manager told me she was not able to make the refund. So rather than get into a stink with her I decided to wait it out to see if I got a refund through PayPal.
Fortunately I managed to get a refund through PayPal because SWREG didn't make a comment during the dispute (one is not covered for digital purchases in PayPal, unless the seller doesn't comment in a dispute, this is a very small loop hole one shouldn't rely on). So I didn't need to go back to Linda or email the important person.
Spread my experience if you want.
Karl
I bought Magiciso for $35 via SWREG Degital River. Magiciso sent me a link to download their product and included was a TEMPORARY key to unlock it... together with a text file saying they would email me the full key in a 'latish email'. That was more than 20 days ago. I still have not received the proper key. I have sent numerous emails to both SWREH and to Magiciso. This morning I called SWREG number [protected] and spoke with Grace who said they do not handle support queries for SWREG, and suggested I email to info@swreg.org which I will do so this morning. from the sound of it PayPal do not provide refunds, but I intend to contact them as well. The only other option I have is to attempt to process a Mastercard chargeback thru my credit card company to paypal. Here is the other related info on this company:
SWREG Inc
9625 West 76th Street
Suite 150
Eden Prairie, MN 55344
United States
Founded in 1987
Phone: [protected]
Fax: [protected]
www.swreg.org
Key Executives - SWREG Inc. does not have any Key Executives recorded.
deceptive business practices
This company limits your use of paid software through forcing Internet connections to websites. This is not disclosed during purchase or if it is, you must read very carefully to try to find it. It is not clearly disclosed. If you do not (or cannot) connect to their sites, the software will inform you to try again later and will close. In addition, ...
Read full complaint and 12 commentsUnauthorized charge!
Wonder how long SWREG, Inc has been taking customer's money and has never delivered a working software? And why no one has been able to shut down this organization, are they a front for some type of terrorist group...
The complaint has been investigated and resolved to the customer’s satisfaction.
Ordered the Forex Conqueror, but did not receive a download link.
After numerous emails to SWREG Inc. and The Forex Conqueror supplier - Brad Cullen still no response.
DOWNLOAD WOULD NOT WORK AFTER PURCHING.
NO HELP
I purchased iskysoft to bring my home movies to iMovie, on my MAC. When I tried to use it, an error message came up, saying it was not supported. I tried to use their "live chat" but no one was there, so I sent an email asking for help. The following day, they sent an email saying I needed to upgrade to a different software, and wanted MORE money! Now they refuse to refund my purchase price. Their customer service is awful, they barely speak English. No satisfaction at all, even though they post online 100% satisfaction. AVOID wasting your money with these people!
Order #s U5422226401, U5422206601, U5422146801, U5422088001. I am hereby requesting a refund for all four orders.
My email is hsisodraker@yahoo.ca
Thanks
Harish Sisodraker
I ordered on 2/2/13 the 4680 open cloner which I have an order #U5155818101 .I was prompted to go to http://www.dvd-cloner.com/download.html but this site would not appear on any page that I sifted through.It said to click on the above and click on register.I could not locate the word register or the words 4680 open cloner.It seems that this company has a bad reputation.I will ask them to send my order or credit my account...Carmen Di Julio
My Order U5137901801: This came out of the blue and is supposedly a recurring order, 67.33 GBP with a 13.47 British Tax added. No idea why I should be charged British tax since I'm not British and don't live there. They never responded to letters until this last one which just told me to contact cardquery.com, asking me to repeat all my information plus credit card and ID. I suspect it is a continuation of their first scam which was a FREE offer which didn't turn out to be free. Didn't get a receipt or supposed download for that one. Was just so easy for them. It was not called SWREG Inc. on that occasion, and neither was this one. This time it had a .org site. I'm grateful to the person who set this up. Pity I hadn't come across this sooner.
I purchased BMW Navigation DVD that was software for the unit and maps also in same disc. I should have known better. No receipt of disc and no response from emails. Currently in dispute process with PayPal. Hope to get refunded when is done. Complete thieves apparently from what is seen posted all over the internet. Wish I would have been smarter. Their link was sponsored link I believe was from ebay. Plenty of blame to spread around since people let them post ads. BS!
This company is rip off, I can't believe this company took almost 42$ from me without getting any answer from them
TODAS AS RECLAMAÇÃO PROCEDE, POIS FOI USADO SEM MEU CONCENTIMENTO, PORQUE NÃO CONHEÇO ESTA EMPRESA, E FOI DEBITADO NA MINHA FATURA 42, 30US$, COMO FAZER PARA RECEBER O VALOR DE VOLTA ALGUEM SABE?
How do you cancel?
They keep taking money off me every month!
I am trying to find out these charges on credit card, what was purched and who name was used.Please let me know at [protected] or my email