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4.2 42 Reviews 18 Complaints
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Survey Junkie Reviews 63

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Survey Junkie For one month exactly i was on Survey Junkie

For one month exactly i was on Survey Junkie. I redeemed $60.00 worth of earned points with no issue. On February 5 when I tried to redeem another point credit of $28.79 I was told I needed to contact Customer Service for Verification Services and that locked me from completing anymore surveys. I did as instructed and contacted the support team that they just needed my birthdate, name and such and assured me it was a one time thing and that I'd receive a postcard in 10 days with a verification number. After 10 days elapsed and still no word, I got nothing. So I called again, was assured it would be handled this time, Again... and waited 10 more days. Still locked out mind you... and still left in limbo I emailed them after day 27. The email returned the same postcard verification response. So I waited.. nothing after the three additional days. Nothing after another 10 days from the email correspondence. Nothing at all. That's why I'm writing this. I feel I have been discriminated against, scammed, and become a victim of fraudulent business practices. I'm not asking for too much, just what is owed to me for my time. Now they won't even answer my emails and the phone calls since have yield the same generic 10 day postcard resolution that we know is just a ploy to get rid of you. SURVEY JUNKIE IS A SCAM. SURVEY JUNKIE STEALS YOUR INFORMATION FOR PROFIT! There... I said it. SURVEY TAKERS... BEWARE! Please if you or anyone is considering this as a source of extra spending money... run. I'm an intelligent, retired lady with a brain who refuses to quit when it comes to businesses taking advance of the aging Americans and since I've recommended this to multiple family members and friends... I have vested interest in being a person of integrity. Sadly due to my experience with Survey Junkie I can dutifully proclaim this business as a Senior Scam! Make it right Survey Junkie!

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Survey Junkie (WOW, DON'T USE THIS SITE BECAUSE THEY WILL SCAM YOU WITH NO NOTICE WHATSOEVER!

(WOW, DON'T USE THIS SITE BECAUSE THEY WILL SCAM YOU WITH NO NOTICE WHATSOEVER!) PLEASE READ IN ITS ENTIRETY, YOU WILL "NOT" REGRET IT. When I first joined everything seemed fun and fine for a while, then out of the blue, they would "freeze my account" that had a lot of money in it, saying they needed certain forms of verification. They did this on "several different occasions". Each time I gave them the benefit of my doubts and continue to do their surveys attentively, and professionally. I had been with them for months and months doing the surveys they presented me "perfectly and even received bonuses." IMPORTANT: Throughout those months every once in a while I would receive a message that would "re-direct me to a defective site", (just from clicking on the link, not even answering a single question), however, it rarely happened. Then one day (out of the blue) I was doing surveys and about half of the surveys, I took sent me to that "defective site" without me answering a single question (all I did was click on the survey links). Well, you know what SURVEYJUNKIE did? They (froze my account without notice once again) and would "not pay the money I had attentively worked for". Upon reflection, I should have let them know that the site was malfunctioning but I thought they probably knew about it and would know that it was (not my fault). What was most "outrageous" was instead of asking me did something go wrong while taking surveys on the site, and knowing that I previously had a "perfect track record", they assumed it was my fault. My big mistake was when I started to trust them because it turns out that they are (dis-honest). "If I were you I would stop taking their surveys because if they could do it to me with a perfect track record, it could happen to you." PLEASE NOTE: the terms and conditions which I followed them to the letter, state that (they can let anyone go at any time for any reason.) This is how they get away with it and fooling new members who do not know about the track record they have. (If you decide to stay, make sure to cash out when you have "$5.00 or less" every time because you won't know when the site will malfunction and they will take the money that you accumulated and blame you for it.) I should have listened to my gut because some of the things they were doing previously seemed shady. I sure hope my truthful review helps other members past and present, not get taken advantage of without notice.

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About Survey Junkie

Screenshot Survey Junkie
Survey Junkie is a reputable and trust-worthy market research platform that aims to help businesses gather valuable feedback from consumers. It was established in 2013 and has since then become one of the most reliable survey websites in the industry. The platform offers a chance for users to participate in surveys in exchange for rewards such as points that can later be redeemed for cash via PayPal or e-gift cards.

The website boasts of having over 10 million members, making it an ideal platform for businesses seeking to get feedback on their products or services. Survey Junkie offers a wide range of surveys on different topics, including shopping, entertainment, and health, among others. This ensures that users get a diversified range of surveys to participate in, and consequently, earn points.

One of the unique features that make Survey Junkie stand out is its ease of use. The website is user-friendly, making it easy for users to navigate through the surveys and earn points within a short time. Additionally, the surveys available on the website are straightforward, and users don't require any special skills to participate. The surveys also take a small amount of time to complete, making it easy for users to complete them at their convenience.

Furthermore, Survey Junkie has a highly responsive customer service team that is always available to handle any issues or inquiries that users may have. The team ensures that users receive timely support, making the platform more reliable.

In conclusion, Survey Junkie is a reputable and reliable survey website that offers its users an opportunity to earn points by participating in different surveys. With its user-friendly interface, diversified range of surveys, and timely customer support system, Survey Junkie is undeniably one of the best survey websites in the market.
How to file a complaint about Survey Junkie?

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Survey Junkie in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Survey Junkie. Include key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, and the company's response.

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Ensure to follow these steps carefully to effectively file a complaint against Survey Junkie on ComplaintsBoard.com.

Overview of Survey Junkie complaint handling

Survey Junkie reviews first appeared on Complaints Board on Feb 2, 2023. The latest review Survey Junkie: A Platform for Sharing Your Opinions and Earning Rewards was posted on Mar 7, 2024. The latest complaint Can not get anyone to verify account, just canned auto responses with no real attempt to even understand what I am saying was resolved on Mar 05, 2023. Survey Junkie has an average consumer rating of 5 stars from 63 reviews. Survey Junkie has resolved 16 complaints.
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  1. Survey Junkie Contacts

  2. Survey Junkie phone numbers
    +1 (949) 743-3217
    +1 (949) 743-3217
    Click up if you have successfully reached Survey Junkie by calling +1 (949) 743-3217 phone number 7 7 users reported that they have successfully reached Survey Junkie by calling +1 (949) 743-3217 phone number Click down if you have unsuccessfully reached Survey Junkie by calling +1 (949) 743-3217 phone number 4 4 users reported that they have UNsuccessfully reached Survey Junkie by calling +1 (949) 743-3217 phone number
  3. Survey Junkie address
    400 N Brand Blvd Fl 6, Glendale, California, 91203-2359, United States
  4. Survey Junkie social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 04, 2024
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Survey Junkie Category
Survey Junkie is ranked 3 among 39 companies in the Online Surveys category

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