CB Satellite and Cable TV Suddenlink Communications Complaints #142-161

Suddenlink Communications Reviews and Complaints

Suddenlink Communications review: Unable to cancel service

Shannon D in Lubbock of Lubbock, US

Mar 02, 2021 6:43 pm UTC

Verified customer

We attempted to cancel our service with suddenlink as they again raised our rates. We do not feel the cost is equivalent to the service we receive. We were told by a very rude employee in the retention department that we could not cancel our service until the 27th of the month and that if we weren't so stupid we would have read that on the second page of our bill. She also refused to let me speak with her supervisor.

Desired outcome: Immediate cancellation of services. Employee reprimanded and customer service training for the entire company.

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Suddenlink Communications Contacts

Suddenlink Communications phone numbers

+1 (877) 694-9474

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+1 (877) 794-2724

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Support

+1 (800) 490-9604

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Suddenlink Communications emails

customer.service@suddenlink.net

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Support

Suddenlink Communications address

520 Maryville Centre Dr., Ste. 300, Saint Louis, Oklahoma, 63141-5820, United States

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May 18, 2026
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