Menu
Strings and Beyond Customer Service Phone, Email, Contacts

Strings and Beyond
reviews and complaints

Strings and Beyond's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.stringsandbeyond.com
www.stringsandbeyond.com

Learn how the rating is calculated

4.1 9 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Strings and Beyond reviews 9

ComplaintsBoard
M
12:03 am EDT
Verified customer This review was posted by a verified customer. Learn more

Strings and Beyond Strings and Beyond Delivers Fast and Reliable Service for Classical Guitar Strings

Got my guitar strings from Strings and Beyond, and they're classical ones. Gotta say, their customer service is pretty good. Shipping was fast too, which is always a plus. Overall, I'm pretty satisfied with my purchase.

Read full review of Strings and Beyond
Hide full review
ComplaintsBoard
P
10:07 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Strings and Beyond Strings and Beyond: Impressive Customer Service and Reasonable Prices

I gotta say, I was pretty impressed with Strings and Beyond. I ordered some strings from them and they went above and beyond with their customer service. Not only did they send me my strings super fast, but they also included a couple of gifts and a personalized note. It's the little things that count, you know?

Anyway, I'm definitely going to be using Strings and Beyond from now on. They really seem to care about their customers and that's something you don't see every day. Plus, their prices are pretty reasonable too.

Overall, I'd say if you're in the market for some new strings, give Strings and Beyond a try. You won't be disappointed!

Read full review of Strings and Beyond
Hide full review
ComplaintsBoard
H
10:01 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Strings and Beyond Strings and Beyond: Affordable Prices and Lightning-Fast Delivery!

I gotta say, Strings and Beyond is the real deal. They got a ton of different strings to choose from, and the prices are pretty fair. I mean, I'm not made of money, so I appreciate that. But what really sets them apart is the service. I ordered some strings on a Monday night, pretty late, and I was honestly expecting to wait a while for them to arrive. But nope! They were in my hands by Thursday afternoon. That's some speedy delivery, if you ask me. Overall, I'd definitely recommend Strings and Beyond to anyone who needs some new strings for their guitar or bass or whatever. You won't be disappointed.

Read full review of Strings and Beyond
Hide full review
ComplaintsBoard
W
Verified customer This review was posted by a verified customer. Learn more

Strings and Beyond Strings and Beyond: The Only Place for Quality Strings and Exceptional Customer Service

I've been buying strings, picks, and other stuff for a long time now, and I gotta say, Strings and Beyond is the only place I go. They got a huge selection of electric and acoustic strings, and the prices are totally reasonable. Plus, their customer service is top-notch. I've had a few issues over the years, and they always take care of me. Highly recommend!

Read full review of Strings and Beyond
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

Strings and Beyond Strings and Beyond: Top-Notch Service and Quality Strings for Musicians

delivery. I am very happy with the quality of the strings and the service provided by Strings and Beyond. The website is easy to navigate and the prices are very reasonable. I have recommended this site to many of my musician friends and they have all been very satisfied with their purchases. The customer service is top notch and they are always willing to help with any questions or concerns. I have never had any issues with my orders and they always arrive on time. I highly recommend Strings and Beyond for all your string needs. They are the best!

Read full review of Strings and Beyond
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

Strings and Beyond Disappointing Experience with Strings and Beyond: Delayed Delivery and Frustration

So, I was looking for some new guitar strings and decided to give Strings and Beyond a try. I placed my order about 9 days ago and I still haven't received them yet. I don't know if this is just a Canada thing or what, but I'm starting to think that online string ordering isn't for me. I mean, I could have just gone to my local music store and gotten the strings I needed in just a couple of days.

I'm not sure what's taking so long, but I'm getting a little frustrated. I really wanted to try out these strings and see if they were any good, but now I'm not so sure. I guess I'll just have to wait and see if they ever arrive.

Overall, I'm not too impressed with my experience with Strings and Beyond. I think I'll stick to buying my strings in person from now on. It's just easier and less stressful.

Read full review of Strings and Beyond
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Strings and Beyond Strings and Beyond sold me fake Elixir Strings and won't refund me - Beware!

I bought some Elixir Strings from Strings and Beyond, but when I got them, they were not the real deal. I was so mad! I sent some pictures to the company and they said that they were fake, but they said they didn't sell them to me. I know that's not true. They won't give me my money back or exchange them for real strings. I can't believe they're making me lose $100 because they let fake strings into their store. It's not fair!

Read full review of Strings and Beyond
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

Strings and Beyond Strings and Beyond: Your One-Stop Shop for Stringed Instrument Needs

Strings and Beyond is a great website for all your stringed instrument needs. They have some of the best prices around, and their selection is top-notch. If you're looking for a specific item, chances are they have it in stock. And if they don't, they'll do their best to get it for you.

Their customer support is excellent. They're always willing to help you out with any questions or concerns you may have. And if you need something added to your order, they'll do their best to accommodate you. They even let me add an item to my order and still bill it to PayPal, which was a huge relief.

One thing to keep in mind is that their customer service hours are limited. They're only available during business hours on weekdays. But when you do get in touch with them, they're always friendly and knowledgeable. They really know their stuff when it comes to strings and instruments.

Another great thing about Strings and Beyond is that they sometimes offer free shipping without a minimum order. This is a really nice perk, especially if you're just ordering a few small items.

Overall, I highly recommend Strings and Beyond for all your stringed instrument needs. They have great prices, a huge selection, and excellent customer support. And if you do run into any issues, they'll do their best to help you out.

Read full review of Strings and Beyond
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Strings and Beyond Strings and Beyond: A Trip Back in Time with Great Selection and Customer Service

Strings and Beyond is the place to go if you're looking for strings, picks, or any other musical accessories. You might be wondering, why Strings and Beyond? Well, let me tell you, they have a great selection and their prices are good, but that's not all. When you shop at Strings and Beyond, it's like taking a trip back in time to a friendly neighborhood store where everyone knows your name.

Every time I've placed an order with Strings and Beyond, I've received a handwritten thank-you on my receipt. It's the little things like this that make me feel appreciated as a customer. And when I needed help finding the perfect thumbpick for my playing style, I had a 20-minute online chat with a support person who really knew their stuff. They were patient and helpful, and I felt like they genuinely cared about helping me find what I needed.

I know it might not seem like a big deal, but in a world where customer service seems to be a dying art, it's refreshing to find a company like Strings and Beyond. They go above and beyond to make their customers feel valued, and that's something you don't see every day.

If you're looking for a place to buy your musical accessories, I highly recommend Strings and Beyond. They have a great selection, good prices, and the friendliest customer service around. It's like having a neighborhood store right at your fingertips. So why go anywhere else? Shop at Strings and Beyond and experience the difference for yourself.

Read full review of Strings and Beyond
Hide full review

Is Strings and Beyond legit?

Our conclusion: Strings and Beyond stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Strings and Beyond's reputation as a trustworthy leader in their field. Customers can rely on Strings and Beyond's services, assured they're dealing with a highly reputable and fully legitimate company.

Strings and Beyond earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Strings and Beyond has received 7 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Strings and Beyond has claimed the domain name for stringsandbeyond.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Stringsandbeyond.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Stringsandbeyond.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Strings and Beyond have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Strings and Beyond and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Stringsandbeyond.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About Strings and Beyond

Strings and Beyond is a leading online retailer of high-quality guitar strings and accessories. The company has been in business for over a decade and has established a reputation for providing exceptional products and customer service. Strings and Beyond offers a wide range of strings for acoustic, electric, and bass guitars, as well as ukuleles and other stringed instruments.

One of the key features of Strings and Beyond is their commitment to providing customers with a diverse selection of products. They carry strings from all of the top brands, including D'Addario, Ernie Ball, Elixir, Martin, and more. In addition to strings, they also offer a variety of accessories, such as picks, straps, capos, and tuners. Whether you're a beginner or a seasoned pro, Strings and Beyond has everything you need to keep your instrument sounding great.

Another aspect that sets Strings and Beyond apart from other online retailers is their dedication to customer service. They have a team of knowledgeable and friendly staff members who are available to answer any questions you may have about their products. They also offer fast and reliable shipping, so you can get your strings and accessories quickly and easily.

Overall, Strings and Beyond is a top choice for anyone looking for high-quality guitar strings and accessories. With their extensive selection of products, commitment to customer service, and competitive prices, they are a trusted source for musicians around the world. Whether you're a beginner or a seasoned pro, Strings and Beyond has everything you need to take your playing to the next level.
Ratings on other sites
Trustpilot
Trustpilot
3.8
2 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Strings and Beyond contacts

  2. Strings and Beyond phone numbers
    +1 (877) 830-0722
    +1 (877) 830-0722
    Click up if you have successfully reached Strings and Beyond by calling +1 (877) 830-0722 phone number 0 0 users reported that they have successfully reached Strings and Beyond by calling +1 (877) 830-0722 phone number Click down if you have UNsuccessfully reached Strings and Beyond by calling +1 (877) 830-0722 phone number 0 0 users reported that they have UNsuccessfully reached Strings and Beyond by calling +1 (877) 830-0722 phone number
  3. Strings and Beyond emails
  4. Strings and Beyond social media
Strings and Beyond Category
Strings and Beyond is related to the Online Shopping category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.