Menu
Write a review
File a complaint
Strayer University

Strayer University review: fruad and mismanagement of funds ( 2 comments)

T
Author of the review
11:15 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Update on previous complaint by Trina

Here it is July 5th and I still haven't rec the additional funds this university owes me from the previous semester that started back in April 2010 and ended June 28, 2010. I've spend most of my time emailing the administrative officals of the school both at the campus listed above and that in VA. I was contacted by Cliff Emerson from the VA fiancial aid office on friday of last week, "he informed me that the funds were in fact put into my account." Well of course that wasn't the case. Its not showing up at all. Which leads me to believe that he lied just like the rest of the Strayer Staff I've dealt with over the past months. Will I ever see the funds? Who knows. What I do know is this is my last term with Strayer don't need the added stress returning back to school to complete a degree and being a mother is enough stress for me. If you are considering Strayer please do your homework. Don't just listen to the idiots in their offices because they are going to make it seem like Strayer is a God sent, when in reality they are sent from Hell. At least that's what my exper has been with them especially the last two terms. At first it seems like they are professional despite the lack of returned calls or someone being avail to talk to you via telephone. I've learned to go up to the office in person to get matters resolved. The last time I went was last week and the staff was anything but nice how about nasty b/c they all know my issues with the school b/c i've dealt with them all. If you are business minded person, and don't like games, lies, or unprofessional ethnical issues with your fianciail aid then go to a real university. I'm returning back to the University of Alabama in Huntsville where I should have stayed in the first place. You live and learn. Don't make the same mistake!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

2 comments
Add a comment
saucer
saucer
Pell City, US
Send a message
Jul 27, 2010 6:22 pm UTC

...they will find an excuse not to give the $ back!

R
R
renottaw09
SE
Send a message
Sep 22, 2010 6:56 am UTC

I had to contact the FTC an BBB to get my refund from them. I finished and made great grades but because they processed my financial aid after class ended they tried not to give me the loan I applied for. Classes began 6/28 and ended 9/12. After contacting those agencies I finally got results. They say I will have will have all charges reversed and they will just eat the loss and give me the pell credit. Lets see how it goes...funds are scheduled to hit my account next week...

More Strayer University reviews & complaints

Strayer University - fake university 116
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Strayer University - refunds 36
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Strayer University - fraudelent services & products 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Strayer University - they lie!!! 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Strayer University reviews and complaints
  1. Strayer University Contacts

  2. Strayer University phone numbers
    Click up if you have successfully reached Strayer University by calling +1 (877) 445-7180 phone number 0 0 users reported that they have successfully reached Strayer University by calling +1 (877) 445-7180 phone number Click down if you have unsuccessfully reached Strayer University by calling +1 (877) 445-7180 phone number 0 0 users reported that they have UNsuccessfully reached Strayer University by calling +1 (877) 445-7180 phone number
    General Inquiries
    Click up if you have successfully reached Strayer University by calling +1 (877) 642-2999 phone number 0 0 users reported that they have successfully reached Strayer University by calling +1 (877) 642-2999 phone number Click down if you have unsuccessfully reached Strayer University by calling +1 (877) 642-2999 phone number 0 0 users reported that they have UNsuccessfully reached Strayer University by calling +1 (877) 642-2999 phone number
    Technical Support
    Click up if you have successfully reached Strayer University by calling +1 (703) 561-1710 phone number 0 0 users reported that they have successfully reached Strayer University by calling +1 (703) 561-1710 phone number Click down if you have unsuccessfully reached Strayer University by calling +1 (703) 561-1710 phone number 0 0 users reported that they have UNsuccessfully reached Strayer University by calling +1 (703) 561-1710 phone number
    Corporate Alliances
    More phone numbers
  3. Strayer University emails
  4. Strayer University address
    2303 Dulles Station Blvd, Mail Stop 6E, Herndon, Virginia, 20171, United States
  5. Strayer University social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 18, 2026
  7. View all Strayer University contacts