Sterling Auto Sales Car Buyers Reviews and Complaints

Latest Reviews and Complaints

A. Daniel

Verified customer

I got a 2015 Chevy from Sterling Auto in May with a one year warranty

I got a 2015 Chevy from Sterling Auto in May with a one year warranty. But in June, I had issues with the car and contacted Craig, the sales rep. He told me to contact the leasing company, and the car kept giving me notifications that it needed service. A few months later, the car wouldn't start even with a new battery. I contacted Craig, and he said he'd call back. The leasing company said I could take it to a mechanic, but I had to pay $300 for labor. The car ran, but the service for trak came back, and Sterling Auto didn't help. In October, the car stopped running, and I'm paying $350 a month for a car that doesn't work. Sterling Auto didn't help, and I traded in my Dodge for it.

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How responsive is Sterling Auto Sales's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

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Sterling Auto Sales has received 1 complaints on ComplaintsBoard. The first reported case, I got a 2015 Chevy from Sterling Auto in May 2021 with a one year warranty, was published on Jun 18, 2023, and the most recent complaint, I got a 2015 Chevy from Sterling Auto in May 2021 with a one year warranty, was posted on Jun 18, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is Sterling Auto Sales Legit?

Sterling Auto Sales earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Sterling Auto Sales to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Sterling Auto Sales is known for their high standards and safety. If you're thinking about dealing with Sterling Auto Sales, it's wise to check how they handle complaints.

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The age of Sterling Auto Sales's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Sterlingautosales.net has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

Sterlingautosales.net has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The sterlingautosales.net may offer a niche product or service that is only of interest to a smaller audience.
Sterling Auto Sales protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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Sterling Auto Sales Contacts

Sterling Auto Sales phone numbers

+1 (970) 522-4326

Click up if you have successfully reached Sterling Auto Sales by calling +1 (970) 522-4326 phone number 0 0 users reported that they have successfully reached Sterling Auto Sales by calling +1 (970) 522-4326 phone number Click down if you have unsuccessfully reached Sterling Auto Sales by calling +1 (970) 522-4326 phone number 0 0 users reported that they have UNsuccessfully reached Sterling Auto Sales by calling +1 (970) 522-4326 phone number

Sterling Auto Sales address

531 W Main Street, Sterling, Colorado, 80751, United States

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Sep 12, 2026