Steamy Concepts review: Never again

Steamy Concepts started out responsive, but the experience quickly deteriorated. They failed to address major areas of mold damage in our garage, including a large amount of black mold behind cabinets and on the adjoining wall. When I raised concerns, the project manager lied to me twice and then stopped responding entirely. The renovation manager did the same.

I ultimately hired another company who completed the job in under two weeks and at half the cost — after Steamy Concepts had already delayed us for more than a month. They were shocked at how much was missed.

Even the Director of Operations claimed he knew nothing about the issues, despite my repeated attempts to reach him through their staff. Communication at Steamy Concepts is seriously lacking. While they offered a small compensation, I would never recommend this company based on my experience.