Steak 'n Shake reviews and complaints 1
View all 1731 complaintsSteak 'n Shake - service
Ordered at 6:52 pm received food 30 minutes later. All we ordered was 2 of the 4 for 4 meal. No was is friendly. No one smiles. You are just a number now. No hospitality. No like in the beginning. We had 2 in Kokomo and one already closed. This one will probably be next. Sorry to say. The waitresses are slow and unfriendly. I think 30 minutes is too long to wait for food. We used to love steak and shake! Not so much anymore.!
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