Star Bernese Mountain Dog review: Bought a 11 week pup named iggy

We paid 900.00 for the pup and 200.00 for transport. Gave them 1, 200.00 and was told would ship first non stop flight. First it was no flight in the morning so ship in the evening. Evening comes and get a e-mail from a united pet transport saying they will ship jarda that night. Our pup's name is iggy and they said they made a mistake and it is iggy. Get second e-mail and need a special crate with a deposit of 1950.00 to 2990 and get deposit back after they deliver pup to our door. I told them it sounds like a scam and should refund our money but refused so now hear nothing and out 1, 200.00. Refused to work with us! Have all e-mails and bank paper showing transaction between cheri and I with them.
Any help is appreciated, jim
They have a nice advertising sight