Stanford Health Careid photos

T Feb 15, 2019
This review was posted by
a verified customer
Verified customer

I went into today to get my ID photo taken. The male sitting on the right on the room closest to the door presented poor customer service. I stood outside at the waiting line for about 3 minutes to be called in, however he was not aware I was there until I popped my head in and asked me what I wanted. He told me to hand me the relevant paper work and sit down. His voice was very quiet and his words mumbled together. When I asked him to repeat what he said, he did it reluctantly, did it in a very rude manner, and continued to mumble so it was quite hard to understand. He sounded and appeared very unhappy to help me take my photo. He took my photo and when I asked if it was ok, he nodded. When I asked if I could see it or if he thought I should re-take, he said no. He was very short and extremely unpleasant. Please, make efforts to re-train staff about customer service and speaking loudly/clearly.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem