Speed Queen review: Dont buy speed queen

I bought a SPEED QUEEN commercial washer in 2019. The machine was not spinning the water out of the clothing. SPEED QUEEN was notified and a SPEED QUEEN approved warranty company was sent out. They said the machine was fine. The spin cycle was so bad I have to spin the clothing 5 times and I have to hand wring the towels. In 2025, I had 2 appliance repair people look at the washer. One replaced the belt which did not resolve the issue. They both said the agitator was moving during the spin cycle and the machine was not always spinning during the spin cycle. Both felt it was a transmission issue. I reached out to SPEED QUEEN again. My paperwork said there was a 10 year limited warranty on the transmission. They said (via e-mail) that it was not the transmission and sent a belt and another part... and neither part resolved the issue. SPEED QUEEN has ZERO customer service and builds machines that break down within a number of years. They are no better than their "not made in America" competitors. I will NEVER buy SPEED QUEEN again.