Santander Consumer USA reviews and complaints 1
View all 737 complaintsSantander Consumer USA - account protection election
hi i just enrolled in sovereign bank account protector and it dose not work at all as a result of these new regulations regarding overdrafts, the bank generally will not pay your one time debit card purchases and ATM transactions if they would overdraw your account creating inconvenient situations for you i have tryed it so mutch times even if i am 20 bucks short it will not pay it for you so why did the bank offered this account protection and it dose not work but the bank is saying if you enroll in sovereign account protector, they will be authorized to pay ATM transactions and one time debit card puchases even if they overdraw your account and charge overdraft fees they say there is no guarantee that ALL overdrafts witch mean more than one will be payed, but not even your one time debit card or ATM transation they will pay so why are they offering account protector and it dose not work
The complaint has been investigated and resolved to the customer’s satisfaction.
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told me they could get me a refi loan, after a 400.00 app fee no loan
ok three months later asked about an increase to my line of credit, the guy that waited on me stopped in the middle of talking to me to call a client to see if he could get a client to come in and discuss a refi, hence my application was done wrong with wrong info and its been two weeks and I havent heard back futhermore He fail to tell me that just for filing a app for a new loan would make my current interest rate go from 6% to 19% this local branch of sovereign Is A Joke