Frequently Asked Questions

What is Southern Motion?

Southern Motion is a manufacturing company designing all categories of motion furniture in the US.

How to contact Southern Motion?

You can reach Southern Motion by phone at +1 662 488 9301

Where is Southern Motion located?

Southern Motion is located at 195 Henry Southern, Pontotoc, Mississippi, United States - MS38863

Who can I contact with concerns about my Southern Motion furniture?

You should contact your Southern Motion dealer first for any inquiries. If the retailer cannot answer your question, they will then contact the factory for additional information.

How can I purchase Southern Motion furniture?

You can purchase Southern Motion furniture from one of their independent retailers. Southern Motion does not sell directly to customers.

How can I order repair parts, pillows, cut fabric from Southern Motion?

You can order replacement parts and accessories at your retailer. You will have to provide the product serial number.

Where are the model number and serial number on Southern Motion furniture located?

The numbers are located on the bottom of the furniture, usually underneath the footrest.

What do I do if my Southern Motion recliner does not work?

The recliner has to be inspected to identify the cause of the issue. It is possible that the metal mechanism or frame is damaged or broken, the scissor mechanism is bent or broken, T-bar disconnected or bent, the fork end on the lift tube is broken, or other issues exist. If you need any service assistance, you have to contact your retailer.

How can I check the status of my Southern Motion furniture order?

For any inquiries about your order, you have to contact the retailer you purchased your furniture from.

What if my Southern Motion furniture arrived damaged?

You should contact your Southern Motion retailer you purchased the furniture from.

What if the store I bought Southern Motion furniture from is closed?

You can contact another Southern Motion retailer to assist you with a warranty. You might need to provide your original purchase receipt.

Is Southern Motion legit?

Southern Motion has mostly satisfactory scores. Customers have issues with frequent repairs furniture requires. Furthermore, there has been no response from customer support to complaints on our website. Keep this in mind before purchasing Southern Motion furniture.

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